Resp & Qualifications

PURPOSE:
Shape and execute reporting strategy for data collected. Help drive critical business decisions by analyzing metrics and designing reports. Communicate results to stakeholders and provide suggestions based on findings.
ESSENTIAL FUNCTIONS:

• Collaborates with stakeholders to understand data needs to create reports that meets the needs of the business. Identifies functional requirements through process analysis, review of documents and procedures, and interviews and meetings with stakeholders. Occasionally works alongside Developers and the System Architects to use the requirements to design the system concept of operations from both business and technical perspectives.

• Analyzes data and develops observations and findings based on analysis. Creates and test reports utilizing feedback and revisions into reporting products. Conducts quality control, communicates findings, and obtains sign-off from stakeholders to implement reports into production.

• Prepares adhoc analysis, researches moderately complex issues, and develops reports in support of reporting requirements, analyzes and interprets data, and makes recommendations to improve reporting processes.

• Works in collaboration with another Requirements/Business Analyst to conduct discussions in interviews and workgroups to capture and to develop requirements. Analyzes the requirements and manages the requirement changes. Supports business operations development and develops standard operating procedures.

• Works alongside Developers and the Architect to use the requirements to design the system concept of operations from both business and technical perspectives.

SUPERVISORY RESPONSIBILITY:
Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.
QUALIFICATIONS:
Education Level: Bachelor's Degree in Business Administration or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Licenses/Certifications Upon Hire Preferred: Data Management\Certified Analytics Professional (CAP)

Preferred Qualifications: Proven track record of turning data into meaningful analysis, presenting to business stakeholders, and driving value for the business. Experience developing Return on Investment (ROI) and present to stakeholders and management. Ability to see the big picture and to focus on details when necessary.
Knowledge, Skills and Abilities (KSAs)

• Strong research and investigative skills. 
• Proficient in Microsoft Office programs. 
• Ability to maintain effective interpersonal relationships.
• Excellent communication skills both written and verbal. 
• Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Department

Department: Enrollment Business Services

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship.

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