Overview

Position #: 13588

Responsibilities

• Obtains and revieww pertinent medical history, current diagnosis, and pharmaceutical data for Population Health identified patients.
• Provides telephonic coaching and information to Population Health patients, managing various chronic health conditions.
• Communicates with Population Care Coordinator, physicians, and other health professionals to provide care coordination that facilitates the efficient use of health care resources.
• Reviews, clarifies, documents, and verifies home medication list and allergies of all Population Health patients. Clarifies and records the nature of the allergic reaction when necessary.
• Effectively coaches, evaluates and graduates patients from care in conjunction with the care management team.
• Assists in the transition of care across the continuum. Uses evidence-based coaching techniques to help members achieve healthy lifestyle behavior challenges, align lifestyle behaviors with their personal wellness goals, and design a realistic action plan in support of a healthier lifestyle.
• Provides exceptional service and/or care to all patients, customers and team members. Engages, educates, and promotes/influences members in decisions related to achieving and maintaining optimal health status. Delivers a high quality member coaching experience resulting in positive behavior change.

Requirements

• High School diploma or GED.
• Associate's degree preferred.
• Certified pharmacy tech preferred
• Experience in a health care related field preferred.
• AHA BLS - Healthcare Provider, valid drivers license.
• Proficient with Microsoft Excel and Word.
• Basic and mathematical skills. Basic understanding of pharmacology and medical terminology.
• Second language a plus.

• Frequent physical demands include: Standing , Walking , Pinching/fine motor activities , Keyboard use/repetitive motion Occasional physical demands include: Sitting , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation , Taste or Smell Continuous physical demands include: Talk or Hear Lifting Floor to Waist 25 lbs. Lifting Waist Level and Above 10 lbs.

Our Network

Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants (including contractors, travelers and consultants) to have an annual flu vaccine and to have a completed COVID-19 vaccine prior to start date, with the exception of individuals with medical and religious exemptions.

"Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft."