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Inside Sales Representative
Cannondale Wilton, CT
$45k-50k (estimate)
Full Time | Retail 0 Months Ago
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Cannondale is Hiring a Remote Inside Sales Representative

The Inside Sales Team is the most frequent point of contact for our dealer base. The Inside Sales Representative (ISR) is responsible for managing the sales and service in their assigned territory in partnership with their assigned Outside Account Manager. The right person for this job has a mix of high energy, attention to detail and a dedication to providing best in class service. Each Representative answers inbound telephone calls, makes outbound sales calls, and responds to communications from our North American retailers regarding sales, product, delivery and inventory.

How You'll Contribute:

  • Operates in a Team Selling environment supporting Cannondale
  • Will have direct and indirect responsibility for accounts within assigned market area.
  • Answers inbound telephone calls and emails, from bicycle retailers pertaining to sales, product, delivery, inventory, customer complaints and general inquiries; in a professional and timely manner
  • Places outbound sales and service calls to existing territory dealer base, on a daily basis.
  • Identify new business opportunities and make contacts with prospective customers.
  • Enter sales orders and ensure timely shipment by actively managing the order book.
  • Assist dealers with inventory analysis and make suggestions for improving inventory.
  • Maintain relationships with existing customers through effective customer service.
  • Sell and upsell bicycle related products through outbound sales campaigns.
  • Promote new product line for each year and act as technical product expert for dealer base.
  • Track sales/service interactions through CRM and update/maintain retail accounts information; including dealer contacts, account notes, floor share, and account notes.
  • Recognize, document, and alert the team leader of trends in dealer calls.
  • Assist with on-the-job training for new employees.
  • Projects a professional company image through all lines of communication
  • Provide weekly sale forecasts for select accounts.
  • Track sales, credits, inventory transfers and other territory adjustments, to select dealers
  • Follows internal controls and company policies as set by company and job function.
  • Contributes to the success of company by leading or assisting with other projects and tasks as assigned.
  • Follow internal controls and company policies as set by company and job function.
  • Contribute to the success of company by leading or assisting with other projects and tasks as assigned

What You Bring to the Table:

  • College degree with 2 years of experience in a sales environment or an equivalent combination of education and experience.
  • Must have excellent written and verbal communication skills.
  • Must be able to use MS Word, Excel and Outlook.
  • Superior customer service and sales skills required.
  • Must be a team player and willing to assist in other areas such as logistics and inside service.
  • Must be able to organize and prioritize multiple projects and deadlines.
  • Must be flexible to work a varied full time schedule during the hours of 8:30am to 8:00pm EST - Monday-Friday.

Some of our Awesome Benefits:

  • Hybrid work environment
  • Comprehensive Medical/Prescription/Dental/Vision plans 
  • Generous Paid Time Off Programs
  • Life & Disability Insurance
  • FSA/HSA/Dependent Care FSA
  • 401k and company match
  • Commuter Incentive Program
  • Volunteer Time Off
  • Voluntary benefits (critical illness, accident, and hospital indemnity insurances)
  • Great discounts on company products
  • Employee Wellness Program
  • EAP benefit
  • Parental Leave program
  • Access to group home and auto insurance
  • A mix of casual yet professional culture

This is a full-time, non-exempt role eligible for full-time benefits, with an expected annual pay between $45,000 and $50,000. Exact compensation will be determined based on skills and experience.


Want a closer look into what it's like to Come Ride With Us? Explore more of Cannondale onInstagramandLinkedIn.


Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Cannondale we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, regardless of your gender or race, we encourage you to apply anyway. You may be just the right candidate for this or other roles.


We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender, gender identity, gender expression, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws. For additional information, please click here. We will endeavor to make a reasonable accommodation for the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a role with or participate in the hiring process with the Company, please let us know.


To learn more about our privacy policy, please click here: Privacy Policy | Cannondale (English)

An applicant's personal information will be shared in accordance with our privacy policy; by applying for a position, you are accepting the terms of our policy.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$45k-50k (estimate)

POST DATE

03/24/2023

EXPIRATION DATE

01/10/2024

WEBSITE

cannondale.com

HEADQUARTERS

HENDERSON, NV

SIZE

500 - 1,000

FOUNDED

1971

TYPE

Private

CEO

RAY CRUNK

REVENUE

$500M - $1B

INDUSTRY

Retail

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If you are interested in becoming an Inside Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inside Sales Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Do brain games or logic puzzles.

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Ensure development of wholesale and retail channel.

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Follow, report on, and coordinate with, customer activities and needs.

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Goal Orientation with a Focus on the Client.

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Pull potential prospects through human touch.

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Step 3: View the best colleges and universities for Inside Sales Representative.

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