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Customer Success Manager
CampusLogic Chandler, AZ
$92k-129k (estimate)
Full Time | Business Services 3 Months Ago
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CampusLogic is Hiring a Customer Success Manager Near Chandler, AZ

Why Join UsHigher education transforms lives. It has the power to change the trajectory for millions of students and the communities they live in. CampusLogic’s Student Financial Success model is the backbone of our work, which supports degree completion for millions of students at nearly 800 schools across America. At the heart of this work is our committed, mission-driven team, who enable Student Financial Success every single day. Equipped with our core values and the will to transform higher education, the CampusLogic team is steadfast in its shared commitment to remove barriers that stop students from earning degrees.What you’ll do!As a Customer Success Manager you will lead the post-sales efforts and build great relationships with our customers while driving value and adoption of our products. You must love working with a team but also be a self-starter and constantly looking for ways we can improve the customer experience. We have a lot of fun, we are innovative, we work really hard, and we always give our best! We’re fast-paced (understatement) and passionate about how awesome financial aid can be. If you love being an advocate for customers and thrive in multi-tasking environment, we want to hear from you. Who We AreIn 2011, we set out to help schools change lives by removing barriers from Student Financial Success. By making financial aid easy, mobile, and personalized, more students can access aid—and the education it pays for, make better decisions that reduce borrowing, and easily navigate financial aid with less staff burden and cost. Today, CampusLogic transforms the way more than 500 colleges and universities deliver financial aid with the first and only student finance platform. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.All CampusLogic, employees are required to be fully vaccinated regardless of work location (i.e., regardless of whether employees are working remotely), unless they are legally entitled to an accommodation under an allowable medical or religious exception.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$92k-129k (estimate)

POST DATE

01/26/2023

EXPIRATION DATE

03/20/2023

WEBSITE

campuslogic.com

HEADQUARTERS

CHANDLER, AZ

SIZE

100 - 200

FOUNDED

2011

CEO

GREGG SCORESBY

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About CampusLogic

Higher education transforms lives and has the power to change the trajectory of millions of students and the communities they live in. CampusLogics Student Financial Success model is the backbone of our work, which supports degree completion for millions of students at more than 750 schools across America. At the heart of this work is our committed, mission-driven team, who enable Student Financial Success every single day. Equipped with our core values and the will to transform higher education, the CampusLogic team is steadfast in its shared commitment to remove barriers that stop students f...rom earning degrees. For more information, visit campuslogic.com. More
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The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Success Manager job description and responsibilities

Having a customer success manager overseeing the onboarding process helps with retention.

01/03/2022: Pueblo, CO

Customer success managers should have strong organization and presentation skills, but those things can be taught.

12/19/2021: Modesto, CA

They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.

02/13/2022: Everett, WA

Take time to understand what each customer needs and help customers take the shortest route possible.

01/23/2022: San Jose, CA

The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.

01/07/2022: Minneapolis, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Success Manager jobs

Customer success managers are both salespeople and support professionals.

12/15/2021: Las Cruces, NM

During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products

01/02/2022: Longview, TX

A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.

02/21/2022: Pueblo, CO

Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.

12/22/2021: Temple, TX

Customer Success Managers must be strong, natural advocates.

02/15/2022: Clearwater, FL

Step 3: View the best colleges and universities for Customer Success Manager.

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