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POSITION SUMMARY
The Help Desk Support Technician’s role is to provide technical support to users on our LAN/WAN and Cloud environments. This person will also assist the IT Infrastructure Team with server and network support. Responsibilities include gathering and analyzing relevant issue data, resolving the issue reported and documenting the resolution in our incident reporting ticketing system. This person will also diagnose, resolve, and document hardware and software network problems in a timely and accurate manner. Other duties will also include end user training and IT related (daily/monthly) operational tasks as assigned.
PRINCIPAL DUTIES & RESPONSIBILITIES
KNOWLEDGE & SKILLS REQUIREMENTS
Full Time
Insurance
$58k-73k (estimate)
09/23/2022
02/06/2023
cfpnet.com
FOY, CA
25 - 50
1968
STUART M WILKINSON
$10M - $50M
Insurance
The job skills required for Help Desk Support I (Remote/Hybrid) include Help Desk, Customer Service, Technical Support, Active Directory, Operating System, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Support I (Remote/Hybrid). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Support I (Remote/Hybrid). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Support I (Remote/Hybrid) positions, which can be used as a reference in future career path planning. As a Help Desk Support I (Remote/Hybrid), it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Support I (Remote/Hybrid). You can explore the career advancement for a Help Desk Support I (Remote/Hybrid) below and select your interested title to get hiring information.