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Working Title: Surveyor Technician
Final Filing Date: February 16, 2023
_This is a reposting of JC-324601 to increase candidate pool; previous applicants do not need to reapply and are still for consideration
_This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by performing the less complex licensing activities, reviewing forms for data entry, and filing various forms. The Program Technician (PT) will also process intakes and complaints, and be co-responsible for answering the phone line(s) on a daily basis. This position will be located at the public window and be responsible for greeting the public.
The incumbent works under the close supervision of the Supervising Program Technician II.
Teleworking may be available for this position, in accordance with CDPHs Telework Policy and Procedures.
Duty Statement:
Interpret and enter complaints and special incidents for all health facility types from facility generated self-reports and complainants received by mail, telephone, and in person. Enter information into the Aspen Complaint Tracking System (ACTS). Enter licensing information into Electronic Licensing Management Systems (ELMS). Process all intakes/complaints in a timely manner in reference to the level of priority as determined by the Health Facilities Evaluator Supervisor, Regional Office Administrator(s) and/or Regional Officer Manager(s). Distribute and assign complaints to the appropriate supervisor.
A copy of the duty statement can be found here: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=353896
HOW TO APPLY:
1) Create a CalCareers account. This is a free database that allows you to create an account, load your resume and apply for positions. https://jobs.ca.gov/
2) Take the Program Technician examination. Exam can be located at the link below.
https://www.calcareers.ca.gov/JOBSGEN/0PBCZ.PDF#page=4
3) Apply for the Program Technician position through the link below.
https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=353896
Required Application Package Documents
PAY AND BENEFITS
$2,917.00 - $3,920.00 per month
Benefits: Work life balance with flexible telework options, Alternate Work Week available, Paid time off including: holidays, annual/sick leave, professional development days, personal days, disability leave and more, Travel Reimbursement, medical, dental and vision benefits (with cash options), generous defined-benefit pension, retiree Healthcare, Employee Assistance Program Benefits including CalHR Wellness Discounts, 401(k) and 457(b) Plans (Savings Plus), Commute Program, Life Insurance/Death Benefits Options, ScholarShare 529 College Savings Plan Options, Group Legal Services Insurance Plan Options
Job Type: Full-time
Pay: $2,917.00 - $3,920.00 per month
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: Hybrid remote in Santa Rosa, CA 95404
Full Time
Social & Legal Services
$61k-76k (estimate)
02/08/2023
03/08/2023
cdph.ca.gov
SAN DIEGO, CA
25 - 50
2013
KAREN MCCABE
$10M - $50M
Social & Legal Services
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