Job Description
JOB SUMMARY: Greeting all guests of the outlet with according to our service standards. Must be able to accurately settle all guest checks to the appropriate tender using our POS System and keep variances to a minimum. Host must be able to seat guests of the outlet using a rotation to maximize guest service. Must be able to clear tables during peak business times.
KEY JOB FUNCTIONS : Ability to greet customers using our service standards; Learn Outlet's POS system and be able to process all transactions accurately; answer phones using excellent telephone etiquette; communicate clearly and effectively with guest, co-workers and supervisor; work in an environment with fluctuating business levels; clear, clean and reset a table in two minutes or less; operate a two way radio and respond to visual and oral direction; demonstrate the willingness to be a team player; work a fluctuating schedule that includes nights, weekends, and holidays; roll silverware per shift; help other outlets as managements deems necessary. Will also be learning how to use the Runtriz tablet.
EXPERIENCE/QUALIFICATIONS: Must have one-year cash handling experience. Health Card
PHYSICAL & MENTAL DEMANDS: Lift up to 30 lbs. Push and pull up to 150 lbs. Must be able to bend, stoop, twist, reach, and hear. Dexterity to utilize tools. Walk entire shift. Stand for long periods of time or entire shift. Walk up and down stairs. Work in hot temperatures. Work in cold temperatures. Work in Secondhand smoke environment. Maneuver in confined spaces. Accurate Money/chip handling. Tolerate high noise areas. Able to work in a dusty environment. Will have guest contact. Work flexible schedules. Work in outdoor weather conditions (hot/cold). Understand, read, write and speak English.