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** Retail Sales Associate**
**Job Category****:** RETAIL/MERCH **Requisition Number****:** SERVI003874 Showing 1 location **Job Details**
**Description**
**We are innovators who make purpose-built gear for lifes most demanding missions.**
***Our ethos defines our culture Trusted, Responsive, Accountable and Committed.***
5.11 Tactical is the fastest-growing and most well-known brand of tactical apparel, gear and functional products in the world. We are now opening 5.11 retail stores nationwide to complete the total 360-degree experience our customers crave. Our teams work closely with First Responders, Special Forces operators, industrial professionals, tactical and fitness enthusiasts around the globe to design, develop and deliver unique apparel and gear that inspires readiness.
In order to accomplish this mission, we have an exciting opportunity as a part-time Retail Sales Associate at our retail store located at: **4808 E. Sprague Avenue Ste. 203 Spokane, WA 99212 .**
**RESPONSIBILITIES:**
The Retail Service Specialist delivers a superior customer service experience that builds customer relationships and brand loyalty.
**DELIVER OVERALL BRAND EXPERIENCE**
* Demonstrates 5.11 Tacticals values and mission through customer service and brand experience
* Maintains expert knowledge of products and services offered
* Recovers and replenishes products on sales floor according to brand presentation standards
* Processes merchandise shipments effectively
* Provides an efficient and satisfying cash wrap experience
* Assists in housekeeping duties to maintain a neat, clean, and professional store experience
* Execute alteration fitting and customization orders (in selected stores only)
**BUILD CUSTOMER RELATIONSHIPS**
* Maintains a 100% focus on the customer
* Takes initiative to establish customer relationships and provide excellent service
* Determines customer needs by asking open-ended questions ACHIEVE RESULTS
* Accountable for individual sales goals and shows accountability for store goals
* Expands a customers purchase with additional products related to their specific needs
* Works well with team members to ensure store success
* Maintains an awareness of Loss Prevention practices
* Communicates ideas and concerns to the Leadership Team
**QUALIFICATIONS**:
To perform the job successfully, an individual should have the following credentials:
* Demonstrates the ability to engage customers with a positive and friendly attitude
* Strong computer skills MS Office Suite and ability to operate a retail POS system
* Possesses desire to become an expert about products and educate customers
* Exhibits comfort with contacting customers after the sale to build relationships
* While performing the duties of this job, the employee is regularly required to stand, lift, walk, and reach overhead
* Must occasionally lift and/or move up to 15 pounds
* Schedule flexibility to include evenings and weekends
**ETHOS:**
At 5.11 Tactical, everyone has the opportunity to be a leader and perform in an exceptional manner. We strive to uphold our Ethos which defines our culture Trusted, Responsive, Accountable and Committed.
* **Trusted**
Strive to create trust in everything we do, starting with self-trust and relationship trust. We work on the components of integrity, intent, capability and results.
* **Responsive**
Listen to the needs of our end-user Professionals, then develop, produce and deliver solutions to their problems. Each of us chooses to be a leader and takes charge of what is within our circle of influence.
* **Accountable**
Seek to achieve results with a bias for action. We like to compete and be measured against the most demanding standards to ensure our continued success.
* **Committed**
Overcome obstacles to accomplish our goals and support our team members when challenges arise. We complete commitments and seek to over-deliver relative to expectations.
**5.11s practice is to hire at 18 years of age and older only**
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Full Time
$35k-45k (estimate)
04/16/2024
05/05/2024
tcdvl.com
MODESTO, CA
500 - 1,000
Private
JOHN F WICKS
$50M - $200M
Retail
5.11 Tactical is an online platform that offers clothing and accessories for men and women.
The following is the career advancement route for Retail Sales Associate positions, which can be used as a reference in future career path planning. As a Retail Sales Associate, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Sales Associate. You can explore the career advancement for a Retail Sales Associate below and select your interested title to get hiring information.
If you are interested in becoming a Retail Sales Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Sales Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Sales Associate job description and responsibilities
A good retail sales associate knows what makes their customers happy.
12/24/2021: San Bernardino, CA
A Retail Sale Associate must process payments by totaling purchases; operating cash registers and financial transactions, processing checks, cash, and store or other credit cards.
12/03/2021: Altus, OK
A retail sales associate has the responsibility to ensure outstanding service to customers.
02/11/2022: Rochester, NY
Many retail sales associate jobs are entry-level positions, requiring minimal education and experience and a general skill set.
12/07/2021: Lexington, KY
Many retail sales associates also are responsible for financial transactions, such as purchases, returns and refunds.
11/28/2021: Birmingham, AL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Sales Associate jobs
Basic math and money handling skills.
01/25/2022: Pittsfield, MA
Help to resolve customer complaints.
01/17/2022: Elyria, OH
Retail sales associates guide customers to make buying decisions.
12/04/2021: Pueblo, CO
Stay updated with product features.
02/07/2022: York, PA
They show excellent customer service and marketing skills.
12/07/2021: Fort Lauderdale, FL
Step 3: View the best colleges and universities for Retail Sales Associate.