Buncombe County is a caring community in harmony with its environment where citizens succeed, thrive, and realize their potential. Our mission is to promote a healthy, safe, well-educated, and thriving community with a sustainable quality of life; to provide effective and efficient government our citizens can trust; and to deliver needed service through a responsive work force committed to excellence, integrity, and teamwork. Job Title: Program Supervisor Purpose of the position: This position is responsible for performing supervisory work in administering direct services for the Health and Human Services Clinic. Minimum Education, Training and/or Experience (required at time of hire): Bachelor’s Degree in related field and two (2) years of related experience; or an equivalent combination of education and experience. Essential Functions of the Position: Provide program planning, development and coordination within the clinic programs and oversee all administrative/office related duties and delivery of service for the Clinical Services to ensure compliance with all program, state, local and federal rules/laws. Administrative unit. Plans, directs and supervises coding and billing functions to comply with federal and state regulations. Act as the clinic’s primary SuperUser to ensure system/IT operability. Personnel/team Management to ensure a competent workforce: Hire, develop, counsel and evaluate performance; provide feedback and disciplinary action as needed; develop and maintain a positive team work environment; provide effective and timely communication. Assign, direct, and supervise activities of program staff, ensuring adherence to established laws, policies, procedures, and standards. Assist in development of policies and procedures for program, ensuring adherence to applicable federal, state and local laws, rules, and regulations; advise subordinates of policy and procedure changes. Administer routine personnel matters affecting subordinates, including interviewing applicants, hiring, training, granting leave, appraising disciplining, etc.; prepare and submit various reports and records as required by department or County management. Assist in evaluating fiscal and programmatic performance outcomes and ensure accurate and timely reporting and data driven decision making. Establish and maintain contact and working relationships with community resources. Review and/or prepare periodic reports of program activities and makes or recommends changes in program policies and procedures to resolve identifiable deficiencies. Ensure processes used in assigned program comply with approved program goals. Perform other related duties as assigned. Knowledge, Skills, Abilities: Knowledge of principles, practices, procedures and philosophies of assigned program area based services. Knowledge of ethical guidelines applicable to the position as outlined by professional standards, federal, state and local laws or ordinances. MS Office software; and experience in data entry in a web-based data system. Skilled in solving problems analytically; maintaining accurate records, files and reports; coordinating multiple tasks simultaneously; communicating effectively both orally and in writing; Ability to maintain cooperative working relationships with staff and individuals outside of the agency; Interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction. Department:Public Health Administration Location: Asheville, NC Job Posting End Date: October 09, 2022 Salary Range: $52,897.04 - $65,019.30 Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective. It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, color, religion, sex, national origin, political affiliation, physical or mental disability, age, veteran status, genetic information, sexual orientation, gender identity or any other legally protected class under federal or NC State law. In addition the Agency expressly prohibits any form of workplace harassment or discrimination. Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.