Bullyan RV has been a top-selling RV dealer in Duluth, Minnesota. Offering its customers America's top RV brands along with an extensive parts department and 24 service bays.

Warranty Administrator Position Summary:

Under the direct supervision of Management, this position is responsible for reviewing, processing, and closing warranty claims. You will work very closely with multiple departments in the service and parts department.

Warranty Administrator Requirements:

• Dependable
• Self-Motivated
• Ability to Multi-task
• Honest
• Team Player

Warranty AdministratorResponsibilities:

• Obtain warranty authorization prior to working on the unit by uploading pictures to the computer, faxing them in for authorization, or following any/all procedures as prescribed in the manufacturers’ warranty policy and/or procedure manuals
• Process factory warranty claims online and through DMS efficiently and accurately while in a fast-paced environment
• Continuously maintain and update the proper information in the DMS system throughout the day
• Answers incoming telephone calls from manufacturers and responds in a courteous and professional manner
• Enforce all policies and ensure procedures are followed by the technicians before processing paperwork or signing off on technician hours
• Follow up on all warranty receivables to ensure payment in a timely manner
• Participate in training as prescribed by management
• Communicate closely with technicians as needed with diagnosis, authorization, and/or repairs
• Acknowledge all guidelines and policies as described in the company policy handbook and service manual
• Performing any other tasks deemed necessary by the supervisor

Warranty AdministratorQualifications:

• Experience in the RV, Automotive, or Carpentry Industry with an emphasis on Fixed Operations is beneficial but not required
• Hands-on experience
• Experience with Computers
• Great attention to detail
• Ability to understand and communicate information
• High school diploma or equivalent

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan