Position Information

Location: The Starbucks located inside the Residence Inn by Marriott Buffalo-Downtown 620 Delaware Ave, Buffalo, NY 14202 • (716) 853-2356Join the Starbucks team at the Residence Inn by Marriott Buffalo Downtown! Baristas not only create delicious beverages but they make connections with their customers! Each drink or bite is served with a smile and often a laugh or two. Responsibilities include ensuring that customers experience the unique Starbucks experience while making drinks, making menu suggestions, stocking inventory, and ensuring store cleanliness. The ideal Barista candidate is a “people-person” who truly enjoys the customer experience. Must be able to work in a fast-paced environment with the ability to multi-task…..all while keeping a smile and a sense of humor!

Various shifts operate from 6:00 AM – 8:00 PM, 7 days a week. Full time and part time opportunities available.

Responsibilities

• Greet guests and answer all questions about the menu.
• Accurate and prompt order taking.
• Prompt preparation of beverages in accordance with prescribed procedures and brand standards.
• Timely delivery of beverages/food to guests.
• Prepare check and collect payment from guests in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures.
• Clean equipment and areas. Restock service items
• On time and at work when scheduled, and in proper uniform.
• Immediately clean all spills and breakage.
• Attend department meetings as scheduled.
• Consistent professional and positive attitude and actions when communicating with guests and associates.
• Report all incidents of guest dissatisfaction or other unusual matters of significance to manager / supervisor so that corrective measures may be taken.
• Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. 
• Any other tasks / duties as requested by management.

Requirements

High school education or related experience. Familiarity with hospitality industry practices preferred.

What We Offer:

At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program