26 Customer Service Manager Jobs in Kansas City, MO
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Budget Car and Truck Rental of Kansas City is Hiring a Customer Service Manager Near Kansas City, MO
Description
Are you looking for a challenging, energized environment with equal opportunity for learning and growth?
LOOK NO FURTHER!!
Join us Today to see the many rewarding opportunities we have to offer.
Budget Rent a Car of Kansas City is seeking a Customer Service Managers at one of our locations throughout Kansas City.
- Operate the computer counter agent control system (open and close rental contracts, contract modification, print and update manifest etc.)
- Track and maintain daily inventory both physical and computerized
- Promote and sell coverage and upgrades (additional insurance, GPS, rental car upgrades, etc.)
- Open and close location, safeguarding security measures
- Perform office duties: answering phones, ordering supplies, photocopying, and handling routine inquires, etc.
- Prepare reports and document daily work activities
- Address customer inquiries (explanation of charges, vehicle damages, directions, etc.)
- Support a team environment by assisting other agents, locations and/or other areas when needed
- Train, supervise and motivate team members
Benefits:
- Competitive Base Salary plus bonus
- Full benefits coverage available after 60 days of employment
- One week paid vacation, plus two personal paid days of vacation after one year of employment
- Medical, Dental, Vision & 401(k), and Life Insurance
Requirements
Requirements
- 4 year college degree or equivalent highly preferred
- Demonstrated management experience in retail, sales, or similar
- Professional communication and writing skills and problem resolution experience
- 2 years in the retail, sales, or similar industry
Job Summary
Full Time
05/26/2022
10/18/2022
The following is the career advancement route for Customer Service Manager positions, which can be used as a reference in future career path planning. As a Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager. You can explore the career advancement for a Customer Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.
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