Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant. AT&T has an opening for an Asset Management Lead to communicate issues and solutions; Provide guidance and direct Junior level program managers if any are assigned to the contract/program; Rapidly assemble and execute focused cross-disciplinary Government/Contractor teams to address urgent or unexpected cost, schedule, or technical program/contract issues. Description of Job Duties/Responsibilities: The Asset Management Lead will work with a and lead the Asset Management team to develop and implement procedures for tracking and managing IT assets owned, leased, operated, or managed by the program throughout their lifecycles. The Asset Management team will drive the governance of ITAM and leverage discovery processes to ensure the most accurate controls are in place. The Lead creates, maintains and tracks asset related service level agreements (SLAs) and identifies controls to measure team effectiveness and adherence to policies and procedures and creates reports to provide transparency. The candidate must have strong communication skills with the ability to articulate problems, solutions and actions through concise and clear messaging and have demonstrated the ability to assess complex issues and structure potential solutions to drive resolution with senior stakeholders. Key Roles and Responsibilities: * To build relationships with data source owners, discovering integration strategies, developing and tracking Asset KPI's and related SLAs. * To focus on continuing the overall asset management strategy, continual improvement, and ensuring audit requirements are met. * Provide asset performance reporting and analysis to inform business decisions related to asset lifecycle.
* Collaborate with the ServiceNow CMDB team and Configuration Management Specialist to ensure the CMDB and Configuration Items (CI's) are accurately accounted for in the asset management system.
* Process ownership for all ITAM processes with full responsibility for executing the required changes.
* Develop, promote, and maintain effective ITAM strategies, policies, and practices across the full range of IT assets used within the University, supporting the asset management lifecycle from requisition through retirement.
* Developing and maintaining processes, policies, standards, systems, and measurements that help the organization to effectively manage the IT asset portfolio with regards to cost, control, risk, compliance, business performance objectives, and IT Governance as established by the University. Ensure that appropriate resources (people, tools, services) and processes are in place to gather and analyze data relating to technology asset life cycles and related processes.
* Research industry best practice and incorporate it with organizational practices.
* Mature asset management programs through roadmap development and execution.
* Ensure process efficiency by implementing the key performance indicators and apply a continuous improvement approach in enhancing the strategies employed in asset management ensuring the accurate tracking of IT assets within the Configuration Management Database (CMDB) throughout their lifecycle.
* Manage the everyday functions of the IT asset management team, guiding team members in the daily administration of the asset management activities.
* Maintain strong operational controls around ITAM ensuring quality control throughout the lifecycle of all IT assets by developing and implementing appropriate procedures to track and manage them, maintaining 100 percent inventory accuracy.
* Coordinate with management to ensure that ITAM-related tools and services are properly evaluated, selected, implemented, configured, and maintained, with appropriate integration with other sources of organizational data to analyze, review and track asset data.
* Collaborate with all IT teams, ensuring they are aware of and in compliance with their responsibilities for their ITAM data in the CMDB.
* Align with Change management processes and those responsible for life cycle management of their components.
* Collaborate with all IT teams to determine trends in asset performance.
* Partner with stakeholders to support asset management processes including full lifecycle asset management, compliance, optimization, audit data requests and merger & acquisition support.
* Develop and conduct training as needed for use by department level staff to maintain inventor.
* Establish Key Performance Indicators (KPIs) and metrics which will subsequently be used to measure, review, and analyze the effectiveness, efficiency, and maturity of the asset management process.
* Collect and provide KPI/Metric/SLA information and standardized reporting on a scheduled basis together with unscheduled reporting requested by management.
* Ensure accurate and timely reporting, and that data completeness and quality issues are quickly identified and escalated to the responsible data or process owners.
* Ensure audit compliance for assets by conducting annual inventory audit and develop process and procedures to ensure accuracy. Participate in audit and regulatory reviews.
* Identify and report on breaches of ITAM policy and track remedial action.
* Account for the IT assets throughout the enterprise by utilizing tools and integrated software solutions that connect all company departments involved with IT assets, including the procurement, deployment, expense reporting, and management departments. Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph) Required Qualifications: * Ability to supervise staff and communicate directions and expectations effective.
* Must be detail oriented for accuracy of data and information.
* Ability to communicate verbally and in writing.
* Ability to evaluate projects programs and produce reports.
* Ability to handle stress and finish projects in a timely manner.
* Ability to work independently and with interdepartmental teams. Experience: At least 5 years related experience preferred with a Bachelor's degree from an accredited institution. Desired Qualifications: PMP certification, FAC-P/PM Entry Level certification or Defense Acquisition Workforce Improvement Act (DAWIA) Level 1 certification in Program Management is desired, although not required. Ready to join our team? Apply today! Our Asset Management Lead (PjM4) (Government) earns between $108,000 - $176,500 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: * Medical/Dental/Vision coverage
* 401(k) plan
* Tuition reimbursement program
* Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
* Paid Parental Leave
* Paid Caregiver Leave
* Additional sick leave beyond what state and local law require may be available but is unprotected • Adoption Reimbursement
* Disability Benefits (short term and long term)
* Life and Accidental Death Insurance
* Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
* Employee Assistance Programs (EAP)
* Extensive employee wellness programs
* Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours:
40 Time Type:
Regular Location:
Columbia, Maryland It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.