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Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Grow your career with Brookdale! Our Resident Engagement Assistants have opportunities for advancement by exploring a new career in positions such as Resident Engagement Coordinators, Clare Bridge Program Coordinators and Resident Engagement Managers.

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement
• Pet Insurance
• Adoption Reimbursement Benefits
• Variety of Associate Discounts

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Job Summary
Maintains an environment that supports a culture of engagement based on Brookdale’s Engagement Philosophy.
Creates an environment using a person-centered approach starting with positive perceptions of aging while building
relationships and connections.

Essential Functions

• Supports an innovative, continuous culture reflective of adults served, while leveraging engagement’s

fundamental concepts and points of difference. Assists in cultivating person-centered engagement that is
meaningful to the individual by learning and understanding each resident’s unique interests and desires.

• Incorporates elements of spontaneity daily, as appropriate, while continuously looking for opportunities to

bridge social connections and create friendships amongst residents. Shares knowledge of residents’ unique
preferences to support engagement opportunities.

• Assists in implementing resident experience and welcome protocols. Supports a culture of partnership with

sales and leadership team to include intentional prospect-resident connections.

• Supports community operations by working to achieve the highest level of resident experience and

satisfaction.

• Collaborates with the Resident Engagement team to coordinate and execute special events at the community

including, but not limited to, holiday, family, Friends for Life, educational, and other marketing events.

• Facilitates meaningful opportunities for resident engagement outside the community, which may include

driving a community vehicle.

• Follows the Brookdale Excellence Standards Tool (BEST) and appropriate state, federal, and other

regulations related to resident programming and engagement.

• Creates and assists with communication materials to ensure they are of professional quality.
• Supports social media content to align with Brookdale’s culture, brand, and social media guidance as

assigned and in accordance with Brookdale standards.

• Where applicable, collaborates and partners between service lines to optimize a culture of engagement

reaching all areas of the campus.

This job description represents an overview of the responsibilities for the above referenced position. It is not
intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned
by their supervisor.

Education and Experience
High school diploma or general education diploma (GED) required; one to three months related experience and/or
training is preferred.

Certifications, Licenses, and other Special Requirements
Must have a valid driver’s license and may be required to obtain a commercial driver’s license based on the needs
of the community.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift: Up to 50 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• Occasional weekend, evening or night work if needed to ensure shift coverage
• On-Call on an as needed basis
• Possible exposure to communicable diseases and infections
• Exposure to latex
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infections, or biological hazards
• Subject to injury from falls, burns, odors, or cuts from equipment
• Requires driving: Drives residents (Tier 1)

Management/Decision Making
Makes standard and routine decisions based on detailed guidelines. Solves problems using clear, detailed guidelines
or by reporting them to a supervisor.

Knowledge and Skills
Has a basic level of a skill related to engagement and can follow written or verbal instructions. Demonstrates
technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in
order to answer straight-forward questions. Ability to speak effectively before groups of customers or associates.
Ability to deal with problems involving several concrete variables in standardized situations. Has computer software
skills including Microsoft Excel and Word and is comfortable using various social media platforms. Maintains
positive and professional demeanor towards residents, visitors, families, and coworkers. Has excellent oral and
written communication and teaching skills.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Healthcare setting:

• Assisted living facility

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Des Plaines, IL 60016: Relocate before starting work (Required)

Work Location: In person