Overview

This is a remote position. Must live within 2 1/2 hours from our Milwaukee WI or Nashville TN corporate office.  Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement
• Pet Insurance
• Adoption Reimbursement Benefits
• Variety of Associate Discounts

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

Responsibilities

Responsible for the day-to-day operation and maintenance of the company’s information technology systems. Installs, trouble-shoots, maintains and documents local/wide area networks (LAN/WANs) to meet customer requirements for features, functionality, schedule and cost.

Installs, manages, and troubleshoots LAN/WAN hardware and software as well as other company information resources.

Assists in product selection, testing, and implementation.

Ensures all users are aware of, and comply with corporate information systems policies and procedures. Recommends policy revisions and additions as necessary.

Procures and installs all system resources. Works with outside vendors to establish new accounts and resolve issues as necessary.

Assists in the evaluation of training options and document recommendations.

Maintains system event/resolution database and equipment inventory

Documents specifications of all new products and produces a brief user manual including tips and tricks. Updates the manual with sections devoted to identified problems and solutions

Creates and maintains group forms in E-Mail/GroupWare.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceBachelor’s degree in information technology, computer science, business or related field and a minimum of three to five years experience in a Local Area Network (LAN)/Wide Area Network (WAN) environment as a systems administrator. Experience in the implementation of state of the art LAN/WAN information systems and documenting these systems and procedures.

Certifications, Licenses, and Other Special RequirementsNone

Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.

Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization.

Physical Demands and Working Conditions

• Standing
• Requires interaction with co-workers, residents or vendors
• Walking
• Sitting
• Use hands and fingers to handle or feel
• On-Call on an as needed basis
• Reach with hands and arms
• Talk or hear
• Ability to lift: Up to 25 pounds
• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.