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Care Coordinator

Austin, TX | Full Time

Job Description


Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us!  You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.  Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.  Additional benefits offered include, but are not limited to:
  • Tuition Reimbursement
  • Pet Insurance
  • Adoption Reimbursement Benefits
  • Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.


Responsible for scheduling and/or billing of associates and services. Serves as a lead to other schedulers in a given BAH agency and/or multiple BAH agencies. Supports Agency Leader in signing new client’s admissions, and recruiting, hiring, and training of new associates.


  • Serves as a point of contact and resource to other schedulers. Coordinates and schedules services for BAH clients and ensures adequate staffing coverage for the provision of services on a day-to-day basis.
  • Ensures that community and corporate policies are disseminated and followed by all associates.
  • Offers Brookdale at Home services to potential clients as needed and within professional and state guidelines.
  • Coordinates alternative resources for associates and families.
  • Assists the Director or designee in the recruiting, hiring, orientation and training of new associates.
  • Sign new client’s admission paperwork as delegated by the Agency leader
  • Markets the Brookdale at Home (Home Care Agency) agency to any appropriate audience.
  • Reports all accidents and/or incidents to the Director or designee immediately. Ensures all required reports are completed accurately and in a timely manner.
  • Completes administrative reports as necessary and submits to manager.
  • Ensures complete and correct billing information is provided to the Director.
  • Conducts and receives calls from current clients and/or their families for quality assurance and satisfaction of BAH services being provided as well as determine if there are other BAH services that may be requested and/or needed by the client.
  • Covers BAH cases in the event that care associates cannot be secured to provide services to client(s).

    This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.


    Education and Experience

  • High school diploma or General Education Degree (GED) required.
  • A minimum of one year experience in an office setting required.
  • One year supervisory experience required.
  • Two years of experience working with older adults or in a related healthcare setting preferred.

    Certifications, Licenses, and Other Special RequirementsNone


    Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.


    Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization.


    Physical Demands and Working Conditions

    • Standing
    • Walking
    • Sitting
    • Use hands and fingers to handle or feel
    • Reach with hands and arms
    • Stoop, kneel, crouch, or crawl
    • Talk or hear
    • Ability to lift: up to 25 pounds
    • Vision
    • Requires interaction with co-workers, residents or vendors
    • Occasional weekend, evening or night work if needed to ensure shift coverage
    • On-Call on an as needed basis
    • Possible exposure to communicable diseases and infections
    • Exposure to latex
    • Possible exposure to blood-borne pathogens
    • Possible exposure to various drugs, chemical, infectious, or biological hazards
    • Requires Travel: Occasionally


    Brookdale is an equal opportunity employer and a drug-free workplace.

    Skills for Care Coordinator

    The job skills required for Care Coordinator include Scheduling, Health insurance, Decision Making etc. Having related job skills and expertise will give you an advantage when applying to be a Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Care Coordinator. Select any job title you are interested in and start to search job requirements.

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    Career Path for Care Coordinator

    The following is the career advancement route for Care Coordinator positions, which can be used as a reference in future career path planning. As a Care Coordinator, it can be promoted into senior positions as a Head Nurse CCU that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Care Coordinator. You can explore the career advancement for a Care Coordinator below and select your interested title to get hiring information.

    How to Become a Care Coordinator

    If you are interested in becoming a Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Care Coordinator for your reference.

    Step 1 Understand the job description and responsibilities of a Care Coordinator

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    Step 2 Knowing the best tips for becoming a Care Coordinator can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

    Step 3 View the best colleges and universities for Care Coordinator

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