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Program Assistant
$110k-142k (estimate)
Other 1 Month Ago
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Brockton Area Multi-Services Inc. is Hiring a Program Assistant Near Brockton, MA

Overview

BAMSI is a 501(c) 3 nonprofit organization founded in Brockton, Massachusetts, with a vision of driving change and creating equal opportunities for individuals with developmental disabilities and mental and behavioral health challenges. Brockton Area Multi-Services, Inc. (BAMSI) was incorporated on March 21, 1975 as South Shore Multi-Services Inc., under Chapter 180 of the Massachusetts General Laws, as a not-for-profit human service organization. On July 9, 1975, it changed its name to Brockton Area Multi-Services, Inc. It was formed for the development, coordination, and delivery of integrated human service programs, and according to its website, its mission is “to empower people and enrich their lives, through compassionate support and diverse services, one individual, one family a time.” BAMSI employees up to 2,000 people and operates adult, child, and family services, assisting approximately 30,000 individuals each year in Worcester, Middlesex, Norfolk, Bristol, and Plymouth Counties.

BAMSI is committed to Diversity, Equity, Inclusion, Justice, and Access for all; to creating a holistic system of care that meets people where they are; and abolishing the stigmas surrounding mental illness, disability, and addiction.

We strive to offer valuable benefits that promote a healthy work/life balance and add value to our employees’ lives. Our comprehensive benefits include:

  • Generous Time Off Package
    • up to 4 weeks combined vacation, personal and cultural holiday
    • 11 paid holidays
    • up to 2 weeks Sick Time
  • Highly Specialized Paid Trainings including opportunity to earn CEUs
  • Health and Dental Insurance
  • Life, Short Term and Long Term Disability Insurance
  • 403B plan with discretionary match
  • Wellness Activities
  • Employee Assistance Program
  • Career Development Opportunities

*Available benefits are based on position and scheduled hours. 

Responsibilities

The Program Assistant at Women, Infants, & Children performs receptionist duties, helps to issue benefits to participants, and follows all protocols/and or regulations for processing applicants/participants for recertification. This position is for 40 hours per week including every other Saturday. Fluent in Spanish, Portuguese and English required.

Women, Infants and Children(WIC) is a public health program that benefits low and moderate income families by providing services to pregnant and postpartum woman with infants and young children up to the age of 5 who are medically or nutritionally at risk.

  • Perform receptionist duties: Answer and direct phone calls, screen applicants’ inquiries for eligibility, manage scheduling/rescheduling appointments including reminder phone calls, greet and triage participants to appropriate staff, oversee/ensure the efficient flow of applicants/participants in the waiting area, and provide clerical duties as required.
  • Follow all protocols and/or regulations for processing applicants/participants for recertification: Verification of identity, income, residency, and participant category. Complete data entry for recertification. Educate and/or explain participant’s rights and responsibilities, authorized signatures, WIC foods, and using card at authorized vendors. Make referrals to Mass Health, Supplemental Nutrition Assistant Program (SNAP), and Transitional Aid to Families of Dependent Children (TAFDC) programs as well as other health and human service programs. Provide notification for end of certification, missed checks, and/or ineligibility to receive WIC benefits.
  • Issue benefits to participants: Issue WIC card to participants after providing a comprehensive explanation on how to use the card. Print shopping list and reissue food/formula prescriptions. Process participant as authorized shoppers for check issuance. Ensure security of card stock.
  • Attend staff meetings and appropriate cross-trainings according to BAMSI policies.
  • Perform duties to reflect reasonable safety standards. Standard/universal precautions must be utilized and training obtained in areas that constitute risk.
  • Perform other related work duties as needed or as assigned by Director of WIC or designee.
  • Qualifications

    EDUCATION/CREDENTIALS:

    • High school diploma or GED

    EXPERIENCE:

    • At least one year general office experience

    KNOWLEDGE/SKILLS/ABILITIES:

    • Fluent in Portuguese/Spanish and English
    • Able to work every other Saturday
    • Demonstrated computer proficiency
    • Experience in health care or community facility preferred.

    BAMSI conducts as needed, job-related background checks (e.g., may include but is not limited to fingerprints, drug testing, TB testing, verification of employment history and/or reference checks) prior to employment.

    EEO

    BAMSI is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation, or executive order, including veterans and individuals with disabilities. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf to learn more.

    Job Summary

    JOB TYPE

    Other

    SALARY

    $110k-142k (estimate)

    POST DATE

    02/01/2023

    EXPIRATION DATE

    07/18/2023

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