Description

What makes Brillient a GREAT fit for you?

When you join Brillient, you become part of an award-winning Full Spectrum Digital Transformation company focused on helping agencies in the continuum of analog, to digital, to analytics, leading to insight-driven decision making and mission execution.

Our mission is to provide value to our clients and our people, operate with the highest integrity as a trusted business partner, adopt a workstyle that is flexible allowing us to effectively collaborate while being agile and nimble, and be innovative in everything we do. We are passionate about ensuring our employees experience a work environment that is inclusive, professional, and supportive. In addition to these core values, the Brillient team is driven by:

• Focus on Sustainability- Being an environmentally conscious, green company with sustainable practices
• Impact on the Community- Social responsibility to the communities we live and work in

At Brillient, we achieve our purpose by hiring brilliant people with passion, drive, capabilities, and experience to help our clients achieve their mission goals through innovation in processes and technologies.

Brillient is a client-centric, employee-focused company with a vibrant culture.

What We Offer:

An engaging and supportive work environment where every employee is valued, a rewarding career, and outstanding benefits which currently include:

• Medical/RX plans HMOs & HSA
• Multiple Dental Plans
• Vision Plan
• Paid STD with voluntary buy-up
• Paid Life Insurance with voluntary buy-up & dependent coverage
• LTD coverage
• 401(k)/Profit Sharing Plan
• Competitive wages
• Ample paid time off
• Shift/weekend differentials
• Modern/updated facilities
• Opportunity for advancement
• Tuition Buy Back Program

Who You Are:

• Value based, High Integrity, Flexible, & Innovative

What You Will Do:

In this role, you will play an integral role as a Supervisor who is responsible for the oversight and leadership of one or more Team Leads (GC III) in the overall day-to-day Production Line checks, Process management, Peer checking and execution of the assigned areas of responsibility.

Additional Responsibilities include:

• Oversee all operations within the assigned area of responsibility at the Center and ensure excellent performance that meets all requirements and standards.
• Coordinate and work with counterparts to achieve high levels of customer responsiveness and operational performance.
• Directly supervise, coach and mentor Subject Matter Leads, and other staff members as assigned. 
• Hire and manage a technically proficient and professionally capable staff throughout the life of the contract.
• Provide timely deliverables and performance related data to the Government to allow adequate monitoring, oversight, and performance measurement of support services.
• Ensures that the daily production reports and time sheets are completed and approved so that they accurately reflect the work that was performed at the Site.
• Ensures that the monthly production reports are reviewed and compared with the time sheets to ensure the number of hours match exactly.
• Conduct continuous improvement activities to realize improved service delivery capabilities and performance.
• Promote innovation, efficiency, and effectiveness.
• Resolve problems with minimal disruption to the activities being performed under the contract.
• Respond rapidly to surge requests and provide the appropriate levels of qualified staff.
• Participate in conference calls as required with. May be requested to provide formal and informal briefings.

What You Will Need:

The Basic Qualifications for this position are as follows:

• Must be able to obtain and maintain a Public Trust clearance.
• Must successfully complete a comprehensive 7-year criminal and credit history background check
• Must successfully complete a drug screening

Minimum Experience, Education and Licensure:

• Associate degree and/or equivalent experience in records management
• Three (3) to Five (5) years of relevant work experience.
• At least one (1) year leading a large-scale operation of size, scope, and complexity like this requirement

Minimum Knowledge, Skills and Abilities:

• Excellent written and oral communication
• Superior demonstrated professional work ethic
• Strong command of the English language both verbally and written
• Strong administrative and organizational skills
• Basic Computer Skills
• Strong interpersonal skills
• Basic understanding of geography
• Ability to work independently and as a member of the team
• Demonstrated ability to lead large teams and supervise Hourly subordinates

Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Qualifications