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Account Manager

Portage, MI | Full Time
16 Days Ago

Job Description

Looking for an opportunity where success comes naturally? Then you may have found your crew. We’re looking for an Account Manager to join our team.

Here’s what you’d do:

You’d be the primary contact for your clients, building long-term relationships that foster satisfaction, retention, and ancillary sales. You’d also oversee field operations and supervise a Production Manager, who works with the crew to deliver fantastic service in the field.

You’d be responsible for:

  • Client Satisfaction:
    • Developing and maintaining long-term relationships with clients
    • Performing site walkthroughs with clients to ensure quality and service expectations are met
    • Facilitating the resolution of client concerns to ensure renewal

  • Sales:
    • Proactively presenting site enhancement ideas to your clients
    • Generating referrals from existing clients and passing them to the Business Developer
    • Developing accurate estimates for new and existing clients, maintaining acceptable gross margins that support the branch’s financial goals

  • Operations:
    • Assisting in overall leadership of the branch
    • Maintaining satisfactory accounts receivable levels
    • Coordinating with the Branch Administrator to ensure branch databases contain up-to-date client information

You might be a good fit if you have:

  • 1 year minimum of supervisory experience in the landscape or service industry
  • An associate’s degree in a business-related field or equivalent experience
  • A minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace

And while not mandatory, it would be great if you also have:

  • The ability to coach and develop teams

Here’s what to know about working here:

At BrightView, we’re a tight-knit crew who are as passionate about caring for our clients as we are about each other. Though we’re the nation’s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.

If you’re looking to join a crew of talented go-getters who tackle big vision projects other companies could only dream of, you might just have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there’s no limit to what we can do, and what you can achieve.

In addition to industry-leading development opportunities, you’ll also have benefits and perks like:

  • Competitive salary
  • Paid time off
  • Medical, dental, and vision insurance

Think you’ve found your crew?

 

BrightView is an Equal Employment Opportunity and E-Verify Employer.

Skills for Account Manager

The job skills required for Account Manager include Leadership etc. Having related job skills and expertise will give you an advantage when applying to be an Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Account Manager

The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.