*Responsibilities**:*
* Responsible for treatment planning and care coordination
* Take care of insurance verification and issue resolution
* Review and attachment of documents for claim submission
* Handle updating of forms for compliance, i.e., translation updates, patient education, etc.
* Manage and track patient referrals
* Facilitate urgent referral for patients
* Direct patients to appropriate specialist referral
* Assist in obtaining consultation/specialists reports back to the health center
* Ensure that the patients/families have adequate understanding of referral procedures and the reason for specialist referrals
* Provide education and support to patients/families about the importance of keeping the specialist referral appointments
* Assist staff with orientation and training of volunteers and trainees
* Assist patients with scheduling appointments with specialists
* Collaborate with social workers to provide assistance and support to patient with financial or health insurance issues
* Act as the point of contact for patients/families with issues related to referrals
* Generate weekly referral and test tracking EDR reports
* Follow up with patients post-specialist visits
* Perform other duties as assigned
*Minimum Qualifications**:*
* Two years community college or equivalent
* One to two years community health or health care experience
* Bilingual in English/Chinese highly preferred
*Compensation and Benefits*:
* Salary: $40,000.00 - 46,000.00 per year
* Medical insurance
* Employer-paid dental, vision, disability and life insurance
* 403(b) retirement savings plan
* Flexible spending accounts for transit, parking, health and dependent care
* Paid time off (28 days for the first year of employment)
* Employee Assistance Program
* Tuition reimbursement for eligible employees, and
* The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program
Job Type: Full-time
Pay: $40,000.00 - $46,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Flexible schedule
* Health insurance
* Life insurance
* Paid time off
* Retirement plan
* Vision insurance
Medical specialties:
* Primary Care
Schedule:
* 8 hour shift
* Day shift
Work Location: In person