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Brightly Software Inc.
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Accounts Receivable (AR) Specialist
Full Time 5 Months Ago
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Brightly Software Inc. is Hiring an Accounts Receivable (AR) Specialist Near Cary, NC

Description

Who We Are 

Brightly, a Siemens company, is the global leader in intelligent asset management solutions. Brightly enables organizations to transform the performance of their assets with a sophisticated cloud-based platform that leverages more than 20 years of data to deliver predictive insights that help users through the key phases of the entire asset lifecycle. More than 12,000 clients of every size worldwide depend on Brightly’s complete suite of intuitive software – including CMMS, EAM, Strategic Asset Management, IoT Remote Monitoring, Sustainability and Community Engagement. Paired with award-winning training, support and consulting services, Brightly helps light the way to a bright future with smarter assets and sustainable. 

About The Job

This position is responsible for accounts receivables collections and maintaining client accounts by performing the duties outlined below. The Accounts Receivable Specialist will report to the Manager, Credit and Collections and be a key contributor on the Credit and Collections team. This role requires consistent interaction with external customers as well as Sales, Services, Finance and Legal departments to initiate and maintain relationships with customers and to collect fees invoiced to customers. 

What You Will Be Doing

  • Interacting with customers and other departments to consistently deliver superior customer service
  • Own a portfolio of customer accounts, resolving customer disputes, calling on delinquent customers, assisting with account queries and requesting money from customers
  • Email invoices when requested by client for payment
  • Research and resolve outstanding payments issues to completion.
  • Document the status of collection call efforts and follow-up until payments are received.
  • Maintain accounts receivable customer tasks in Lockstep.
  • Handle client receivable inquiries via phone and email.
  • Process agreement change requests (Contact changes, cancellation, etc.).
  • Process credit card and ACH payments
  • Process customer forms such as W-9s and ACH remittance documents/Purchase Orders.
  • Follow team schedule to go to the Cary office to scan in checks received via mail to the office (must live in the Raleigh/Durham area)
  • Escalate unresolved issues to AR Manager.
  • Assists accounts receivable team members as needed or requested. 
  • Train and mentor new hires on the Credit and Collections team
  • Recommend initiatives to improve cash collections processes
  • Other responsibilities as assigned by management

Requirements

Skills/Experiences you will need

  • Excellent verbal and written communication skills
  • Strong Microsoft excel skills
  • Extensive knowledge of credit and collections best practices
  • Must be able to excel in a face-paced, goal oriented and driven environment
  • Ability to work with high volumes of customers and transactions
  • Minimum of 4 years of hands-on professional credit and collections experience
  • Demonstrated ability to multi-task and prioritize work to maximize efficiency and meet established deadlines

The Brightly Culture 

Service. Ingenuity. Integrity. Together. These values are core to who we are and help us make the best decisions, manage change, and provide the foundations for our future. These guiding principles help us innovate, flourish and make a real impact in the businesses and communities we help to thrive. We are committed to the great experiences that nurture our employees and the people we serve while protecting the environments in which we live. 

Together we are Brightly 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 

Job Summary

JOB TYPE

Full Time

POST DATE

10/07/2022

EXPIRATION DATE

10/29/2022

Show more

Brightly Software Inc.
Full Time
$40k-52k (estimate)
3 Weeks Ago
Brightly Software Inc.
Intern
$120k-150k (estimate)
1 Month Ago

The following is the career advancement route for Accounts Receivable (AR) Specialist positions, which can be used as a reference in future career path planning. As an Accounts Receivable (AR) Specialist, it can be promoted into senior positions as an Accounts Receivable Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Accounts Receivable (AR) Specialist. You can explore the career advancement for an Accounts Receivable (AR) Specialist below and select your interested title to get hiring information.

Chiesi
Intern
$59k-76k (estimate)
1 Month Ago

If you are interested in becoming an Accounts Receivable Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Accounts Receivable Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Accounts Receivable Specialist job description and responsibilities

They prepare official receipts and coordinate with account payable specialists from other companies with pending payables.

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The accounting specialist may use protections within accounting software like passwords to limit access.

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Senior accounts receivable specialists follow established accounts receivable and account payable policies, guidelines, control processes, and procedures.

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The specialists make sure that activities associated with the payables and receivables are accurate.

01/06/2022: Tuscaloosa, AL

Accounts receivable specialists frequently work simultaneously on multiple projects with urgent or tight deadlines.

03/09/2022: Peoria, IL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Accounts Receivable Specialist jobs

Accounts receivable specialists are members of the organization's finance or accounting department.

02/15/2022: Salt Lake City, UT

Accounting Clerks are known to earn similar educational levels when compared to Accounts Receivable Specialists.

01/27/2022: Lima, OH

According to resumes from both Accounts Receivable Specialists and Accounting Administrators, some of the skills necessary to complete the responsibilities of each role are similar.

01/03/2022: Ogden, UT

Reconciled multiple Accounts Receivable reports to related general ledger accounts daily, researched and resolved any problems.

02/18/2022: Twin Falls, ID

Specialists are also highly trained on the competencies that are required of their specialty.

02/14/2022: Orlando, FL

Step 3: View the best colleges and universities for Accounts Receivable Specialist.

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