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JOB SUMMARY
Handles customer inquiries and lead requests for groups (e.g., Full Service and MSB,
10-99 peak room nights) within predefined Group Sales parameters. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery.
Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates contracts and other related booking documentation as required. Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning.
CANDIDATE PROFILE
Education and Experience:
Required:
OR
Hotel and Restaurant Management, or related major; no work experience required.
Preferred:
CORE WORK ACTIVITIES
Managing Sales Activities
Building Successful Relationships
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
Schedule:
Work Location: In person
Full Time
$87k-112k (estimate)
04/24/2024
08/20/2024