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The IT Field Service Technician is IT s primary customer support interface with end-users. The Field Tech provides PC, network, server and telephone support to end-users at home office, regional office and job site locations. This position will work closely with Bragg Company s Service Desk provider and IT management to support a wide-variety of hardware and software platforms, including: desktops, laptops, mobile devices (iPhone, Android, iPad) servers, printers, peripherals, Windows 10, Active Directory, Bluebeam, MS Office 365, MS Teams, Sharepoint Online and One Drive. Deployed technologies include thin client computing with heavy use of Remote Desktop Services. The Field Service Technician may also be called on to support task/projects outside of their respective local area, for instance temporary support at a branch office or a new job site office setup. The ideal candidate will possess excellent communication, problem-solving and customer service skills.
Full Time
Business Services
$63k-79k (estimate)
04/22/2023
11/20/2023
braggcrane.com
LONG BEACH, CA
1,000 - 3,000
1946
Private
M SCOTT BRAGG
$10M - $50M
Business Services
The job skills required for IT Field Service Technician include Troubleshooting, Customer Service, Operating System, Problem Solving, Field Service, Help Desk, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Field Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Field Service Technician positions, which can be used as a reference in future career path planning. As an IT Field Service Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Field Service Technician. You can explore the career advancement for an IT Field Service Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Field Service Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Field Service Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Field Service Technician job description and responsibilities
Field Service Technicians ensure that customers have everything they need to get their job done.
03/13/2022: Sacramento, CA
Field Service Technicians provide repairs and maintenance tasks for customers and diagnose errors or technical problems that arise during their visit.
02/10/2022: Charlotte, NC
The Field Service Technician delivers the service and customer assistance during field visits as per the client’s requirements.
04/07/2022: Little Rock, AR
The technician maintains the documentation related to downtime, repairs, and alterations.
04/16/2022: Longview, TX
The technicians plan and prepare documents for the system and ensure proper classification of all tools, and perform maintenance work on networks, tests, and do troubleshooting on all outages.
01/26/2022: Cheyenne, WY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Field Service Technician jobs
Candidates must know that field visits are what make the field service technician job and workflow so challenging that needs a wide range of skills.
02/18/2022: Columbus, MS
Aspiring candidates must know that this field offer a lot of career development opportunities.
03/22/2022: Houston, TX
Applicants must know how to measure productivity.
01/19/2022: Fort Worth, TX
Take note that this job conducts basic troubleshooting, field and shop repairs and responds to customer needs.
02/04/2022: Cedar Rapids, IA
Step 3: View the best colleges and universities for IT Field Service Technician.