Position Summary:

Medical Assistant has duties and responsibilities related to patient care in the clinic environment. Displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team. Functions under the direct supervision and authority of the provider when performing clinical tasks during patient care. Reports to the nurse manager, who is responsible for administrative supervision, staff development, and orientation to the area's policies and procedures. Must demonstrate competency in skills related to the performance of patient care. Demonstrates problem- solving skills as they relate to patient care.

Minimum Qualifications:

• High School Diploma or Equivalent
• Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA)
• American Heart Association BLS
• Preferred: Outpatient clinic experience

Essential Job Functions:

• Collects patient information.
• Monitors patient status recognizing and reporting abnormal findings or changes in condition.
• Confirms and clarifies written orders prior to implementation of delegated tasks.
• Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective manner according to Policy and Procedures.
• Assists practitioner in identified patient procedures/treatments/examinations,
• Appropriately obtains and manages specimens.
• Provides appropriate patient instruction in health information materials and community resource lists as directed by the provider.
• Assists patients to exam room and prepares patients for examination. Identifies patients with special needs.
• Orders, stocks, and maintains exam rooms and clinic areas.
• Performs related and delegated tasks, which includes requests for prescription refills, taking and relaying messages, directing patient flow.

Knowledge, Skills and Abilities

• Demonstrates sound judgement, patience, and maintains a professional demeanor at all times
• Ability to work in a busy and stressful environment
• Creativity, problem analysis and decision making
• Ability to work varied shifts
• Exercises tact, discretion, sensitivity and maintains confidentiality
• Self-directed, completes assignments accurately, thoroughly and with minimal oversight
• Strong emotional intelligence, interpersonal and teamwork skills