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Description
Since 1891, Boys & Girls Clubs of San Francisco (BGCSF) has provided high-quality, community-based youth development services to youth in San Francisco. Our mission is to inspire and enable all young people, especially those from disadvantaged circumstances, to realize their full potential as productive, responsible, and caring citizens. We impact the lives of Club members, primarily ages 6 to 18, by focusing on academic success, healthy lifestyles, good character, community engagement, and job readiness with earning potential. We are nationally recognized for the high-quality of our programs and comprehensive approach to serving youth. Whether you’re joining our administrative team, a Clubhouse team, a school-based team, or our Camp Mendocino team, you’ll be surrounded by enthusiastic, talented, and passionate colleagues who wake up every day ready to inspire young people to reach their full potential.
Who You Are
An energetic technically savvy tech professional, experienced as a Helpdesk Tech, escalating
issues and resolving tickets, and someone people come to for support and coaching. Your
speciality is user support, handing 100 users, including customers and end-users
(Administrative and C-Level) alike. You aspire to take the next step in your career and have
experience as a Junior Salesforce Administrator who has worked with Salesforce Client
Relationship Management systems and are comfortable developing training and technical
manuals for users with Google Suite systems.
Position Purpose
This is a new position, to be located at our main Don FIsher Clubhouse in San Francisco, with a hybrid
schedule as part of the evaluation and impact team (i.e., Outcomes Measurement (OM)). Your
primary responsibilities are managing the membership and attendance Salesforce infrastructure,
providing feedback and guidance for other Salesforce elements to their respective departments,
and providing user-support including training for the Salesforce implementation called
“MyClubHub”. Accomplishing these tasks requires you to remain in contact with colleagues either
through telephone, e-mail or face-to-face interaction.
On the Salesforce Administration side you will master the MyClubHub integration, with the
potential to grow into the Administrator for the full SF system. The direct supervisor will be the
Director of Evaluation and Impact and this position does not have any direct reports, but provides
support to more than 100 users and 1000s of families using the Salesforce platform.
Key Responsibilities
Salesforce and MCH Implementation Administration – 50%
System Support including User Tickets– 20%
Training and Coaching – 20%
Data entry and management: 5%
Other Support - 5%
Requirements
Required Skills
Physical Requirements
Benefits
Pay
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and BGCSF needs. At BGCSF, our decisions are based on other factors and dependant on circumstances for each position. Depending on the need and requirement of the position, an individual could be hired at or near the entry level, mid - level or top of the range for their role and compensation. As such, a reasonable estimate of the current range is $60,000.00-$65,000.00 annually.
Disclaimer
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. The organization has the discretion to relocate/reassign a person, as needed.
Full Time
Sports & Recreation
$91k-112k (estimate)
01/29/2023
05/28/2023
kidsclub.org
LANARK, IL
25 - 50
1891
Private
ALISHA METZ
$5M - $10M
Sports & Recreation
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