Overview

Opportunity: Restaurant Manager

Oversee management and direction of restaurant operations in accordance with established guest service and sustainability standards.

Potential Career Path

Food and Beverage Manager – Food and Beverage Director

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Ensure that food quality is consistent, appealing, and prepared to guest specifications.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Ensure that the restaurant complies with sanitation and safety standards for guests and associates.
• Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.
• Check that all equipment is in working order.
• Follow up on work orders so repairs and maintenance of facility are completed on a timely basis.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Document inventory forecast usage and monitor supply.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Oversee serving staff to ensure proper liquor controls are in place and all Hersha cash handling policies and procedures are followed. Comply with all Hersha accounting policies in order to ensure SOX compliance.
• Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparation of specials.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• Associate's degree preferred.
• 3-6 years restaurant experience required.

Work Environment and Context

• Work schedule varies and will include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Strongly independent and passionately unique, The Boxer Hotel channels the spirit of Boston, a classic New England city steeped in heritage, culture, and intellectualism. Occupying the city’s historic Flatiron Building on the western edge of Bulfinch Triangle, our Boston boutique hotel exudes relaxed sophistication with an urban industrial chic design that draws inspiration from the city’s New England roots. With our elegantly appointed guestrooms and suites, smart amenities, and central location close to the neighborhoods of North End, Faneuil Hall and Beacon Hill, The Boxer engages leisure and business travelers alike to experience the true essence of Boston—a metropolitan city with a small-town vibe.

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.