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Customer Service Representative (CSR) Position - (come join our team!) (Poway)
We are a family owned and operated company that has been in business for 40 years and are looking to add a CSR to our team.
Job Summary:
ESSENTIAL FUNCTIONS: The CSR is responsible for scheduling and confirming service calls for customers in need of high-end appliance repair in a timely manner in addition to assisting Service Technicians in the field. Must have excellent communication, organizational and customer service skills while working in a fast-paced office environment. Experience with Microsoft Outlook and Windows Based Programs is required.
Schedule: 8:00 am - 4:30 pm Monday - Friday
BENEFITS:
*PTO accrual
*Holiday Pay
*Health, dental, and vision benefits.
*Matching 401k/Ira
If you have a positive attitude and are able to offer exceptional customer service, please reply with your resume!
We are an Equal Opportunity Employer. Applicants are considered on the basis of their qualifications for the position without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status, disability, veteran's status or any other personal trait protected by federal, state or local law.
Job Type: Full-time
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
Schedule:
COVID-19 considerations:
COVID-19 considerations:
We follow Cal OSHA guidelines.
Work Location: One location
Full Time
Consumer Services
$37k-45k (estimate)
01/29/2023
03/21/2023
boxappliance.com
HAYWARD, CA
25 - 50
1974
ROBERT HERTZFELDT
<$5M
Consumer Services
Box Appliance is the Factory Certified Servicer for Sub-Zero and Wolf appliances in San Diego, Orange County and San Francisco areas. We have been a warranty servicer for Sub-Zero for 20+years and since then we have narrowed our focus to the Sub-Zero and Wolf product line only. Our technicians and staff are highly trained in only these brands which enables us to provide a high level of customer support.
The job skills required for Customer Serivce Representative include Customer Service, CSR, Scheduling, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Serivce Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Serivce Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Serivce Representative positions, which can be used as a reference in future career path planning. As a Customer Serivce Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Serivce Representative. You can explore the career advancement for a Customer Serivce Representative below and select your interested title to get hiring information.