Primary Purpose of Position:

Process daily cash receipts, invoices and adjustments for assigned properties. Answer inquiries from Tenants, Property Management, Accounting and Legal Departments. Perform account reconciliations to obtain payments and keep the aging accurate and current.

Essential Functions:

• Provide high-quality customer service to tenants and BXP employees daily.
• Ensure that all cash receipts are posted daily and applied correctly.
• Process the JD Edwards Auto-Receipts program daily. Retrieve on-line back up to identify discrepancies for those receipts that did not post to a specific tenant’s account.
• Process daily Remote Deposit process.
• Analyze tenant accounts, make appropriate phone calls and/or prepare correspondence regarding the accounts and follow-up on cash discrepancies.
• Process invoices and adjustments from accountants and property managers to include and not be limited to real estate escalations for assigned properties, true-ups, and metered electric.
• Reconcile tenant accounts to resolve account balance disputes, and clear unapplied cash balances.
• Process catch-up billings and Tenant Refunds.
• Meet with the Accounts Receivable Manager to review assigned properties on a monthly basis.
• Balance A/R daily for the BPLP cash account.
• Write up all necessary wire transfers as noted on the A/R Intercompany Report.
• Contact tenants with late Recurring Charges.
• Set up scheduled notifications in VersaPay for Late Rent Payers.
• Prepares account reconciliation packages including copies of invoices and payments. Create Excel spreadsheets to promote payment and bring the account current.
• Document all conversations and activity with both external and internal contacts regarding the tenants account on the VersaPay Portal.
• Review prepaid rent report, security deposit report and aging report monthly to ensure the monthly statements are accurate.
• File all printed and remote deposited copies of checks.
• File all write-off back up, and wire sheets in quarterly binders.
• Verify all processing completed by assigned peer.
• Process the Angus Work Order Run twice a month.
• Perform special projects as assigned.

Requirements and Qualifications:

• A High School Diploma or equivalent education certificate required.
• A minimum of 0-2 years in Accounts Receivable.
• Ability to communicate well both verbally and in writing.
• Knowledge of JD Edwards accounting software desirable.
• Ability to work in a fast-paced environment.
• Detail oriented and proven problem-solving skills.
• Results oriented and desire to support new products and technologies.
• Possess a positive attitude toward working with others.
• Ability to multi-task.
• Ability to work independently and as a productive member of a team.
• Excellent customer service orientation.
• Proficient in Microsoft Word Applications.

Physical Requirements:

• Involves work of a general office nature usually performed sitting such as answering the phone and operation of a computer.
• Involves work of a general office nature usually performed standing such as operation of a photocopier and a fax machine.
• Involves movement between departments to facilitate workflow.

Internal and External Contacts:

• Regularly interfaces internally with Lease Administration, Property Accountants, Accounting Managers, Collections Manager, Accounts Payable, and Property Management.
• Regularly interfaces externally with tenants.

Reporting Structure:

• This position reports to the Accounts Receivable Manager who provides supervision and guidance, and monitors work on a regular basis to include performance reviews.

As a federal contractor and in observance of our company’s vaccination policy, Boston Properties is required to verify that all employees are fully vaccinated against COVID-19, therefore, all offers of employment are contingent on the candidate providing proof of being fully vaccinated against COVID-19. Individuals with medical conditions or sincerely held religious beliefs that prevent them from getting the vaccine can request an exemption from the vaccination requirement.