The HR Manager is a critical part of our organization and to our commitment to a positive employee experience. In this role, the HR Manager will be responsible for the overall employee experience as related to HR administration, benefits enrollment, leave of absence management, onboarding and supporting leaders and employees on other questions and concerns. The HR Manager is the direct contact for BLO employees when it comes to HR questions and processes. From identifying external talent, and bringing all employees through the employee lifecycle, the HR Manager is there to ensure a positive experience for the employee. This role also executes against reporting needs and metric tracking and assists in maintaining any HR related systems and files. Especially important is this role’s accountability for coordinating recruiting efforts. 

Areas of Responsibility

Human Resources

• Directs recruiting efforts including posting, screening, scheduling, and coordinating interviews ensuring a positive candidate experience.
• Assists in the development of recruiting strategies including DEI, internships, and campus recruiting.
• Leads the onboarding process for all new hires, including the facilitation of New Hire Orientation and 90-day Performance Review discussions.
• Executes/processes employee files and documentation related to the following:
  • Negotiate salaries and manage offer letters
  • New Hire paperwork and onboarding (new hire orientation)
  • Benefit administration regarding communications and enrollments
  • Leave of Absence Management
  • Offboarding
• Responsible for HRIS platform (BambooHR) including maintaining files in accordance with compliance guidelines.
• Responsible for preparing staff payroll and collaborating with RADAR Non-Profit Solutions to ensure successful payroll execution.
• Maintaining and revising company’s handbook on policies and procedures and making sure it is consistent throughout the organization.
• Provide guidance to management and employees on human resources issues, employment law, and develop new programs and initiatives to meet management needs.
• Serve as change agent to support and deploy effective change management strategies.
• Implements process improvement and efficiency measures to ensure the best employee experience.
• Confidently and quickly handle all employee relations casework to identify viable solutions and actions appropriately.
• Conducting compliance audits to ensure that the company is within legal parameters.
• Manages unemployment claims, employment verifications, and all items related to workers compensation with insurance broker.
• Prepares regular business updates for COO.
• Collaborates with Department Leads.
• Build collaborative and productive working relationships.
• In collaboration with department managers, maintain accurate job descriptions for all employees
• Ensure safe work environment through knowledge of and adherence to safety policies and procedures
• With legal advisors, handle investigation and resolution of employee issues, concerns, and conflicts
• Administer employee benefits programs and guide relationships management with providers including, health plans, retirement plans, workers’ compensation, and manage open enrollment
• Direct the annual review process including preparation and administration of the organization's wage and salary program.
• Direct the process for employee growth and development, including tuition/training reimbursement programs, promotions, and performance improvement plans.

Candidate

You are:

• A highly organized, detailed person.
• You are solution-oriented, thinking quickly and efficiently under pressure.

• You are a team player who fosters collaboration but also comfortable forging new ground independently.
• Passionate about the performing arts and bonus if it’s opera.

We are:

• A dynamic, small team with big ambitions; we move quickly to adapt to the needs of our artists, patrons, and the world around us.
• Believers that opera can be everything and everywhere – an art form that belongs to all.
• A team unified around all areas of public engagement, taking an integrated approach to the audience experience, from community and public programming, to how we communicate and welcome diverse audiences into the theater.

Qualifications

• 2-5 years of relevant direct HR experience
• Background in employee relations 
• Excellent verbal and written communication skills, with a focus on providing superior service 
• Strong analytical and problem-solving skills. 
• Collaborative and positive 
• Sound business judgment
• Highly organized, able to prioritize and multi-task 
• Comfort level of HRIS systems, and proficient with Microsoft Office Suite 

Job Conditions

The position is full-time, exempt. Regular business hours are Monday to Friday, with occasional evening and weekend work with seasonal high-volume periods. Administrative work is currently remote, as BLO staff continue to work from home due to COVID-19 precautions. Some regular onsite work is required for BLO performances and events in Boston and across the greater Boston area (both during the week and/or on weekends). Ideal candidates for this role will live in the greater Boston Area. Relocation stipends are not available for this position.

Salary

The salary for this position is based on a candidate’s experience and skills, with an estimated annual salary range of $55,000 - $70,000, in addition to a benefits package which includes medical, dental and vision coverage, an Unlimited Vacation policy, 8-hours of paid Volunteer time, and 401k retirement plan.

About BLO 

Both locally and beyond, Boston Lyric Opera leads the way in celebrating the art of the voice through innovative programming and community engagement initiatives that redefine the opera-going experience. Now in its 44th Season, BLO is the largest and longest-lived opera company in New England. Since its founding in 1976, the company has staged world premieres, U.S. premieres, co-productions and co-commissions of note with organizations such as The Royal Opera, Covent Garden, Scottish Opera and San Francisco Opera and continues to be a destination for some of the leading artists, conductors, directors and designers from around the world.