Bluestone Physician Services’ unique, robust model of care goes beyond primary care services. Our model is tailored to patients living with multiple chronic conditions and disabilities. Bluestone recognizes that patients need a customized approach to care that is preventative, proactive and includes all members of the care team. Medical providers, nurses and social workers collaborate with patients’ other healthcare providers and families.

Bluestone has locations in Minnesota, Wisconsin, Florida and uses a mobile clinic approach to provide care to patients within Assisted Living, Memory Care, and Group Home Facilities.

At Bluestone, our employees are our most valuable asset. We know our success is only possible through the hard work and dedication of each of our employees. 

Bluestone has been named to the Star Tribune's Top Workplace list for the 10th year in a row! Bluestone also achieved Top Workplace USA for 2021! 

Position Overview:

The Behavioral Health Care Manager is a core member of the collaborative care team, including a Bluestone primary care provider and psychiatric consultant, as well as the community staff caregivers. The Behavioral Health Care Manager is responsible for supporting Bluestone's patients who are experiencing any mental, behavioral health, or psychiatric condition including Alzheimer's and related dementias. Additionally the Care Manager is responsible for providing support to caregivers and family in order to ensure the highest quality of life possible. This position requires local travel throughout Orlando area, as well as remote working with regular business hours.

Responsibilities:

• Provide ongoing necessary education and support to patient's care team on Alzheimer's disease and related memory loss/dementia and their impact on cognitive function
• Provide ongoing necessary education and support to patient’s care team on Serious and Persistent Mental Illness diagnoses and their impact on cognitive function
• Establish care plans that outline interventions to reduce behavioral episodes and improve function and safety
• Provide behavioral interventions using evidence-based techniques such as motivational interviewing, problem-solving, modeling, active listening, other techniques as appropriate
• Identify and provide de-escalation strategies and crisis resources for caregivers, patients, and families 
• Provide effective non-pharmacological behavior prevention and reduction solutions
• Identify strategies to anticipate and calmly de-escalate distress behaviors
• Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications
• Complete validated rating scales monthly to monitor and assess response to care plan interventions
• Participate in regularly scheduled (usually weekly) caseload consultations with internal and external psychiatric consultants
• Facilitate referrals for the clinically indicated services outside of the organization (e.g. mental health specialty care, social services, support groups, etc.)
• Build community staff skills and confidence in managing behaviors through education and relationship building

Qualifications:

Education/Certification/Experience

• Formal education or specialized training in behavioral health, including social work, nursing, psychology, or related fields
• One or more years of experience in memory care and/or dementia-related care
• Valid driver’s license required

Knowledge/Skills/Abilities

• Knowledge of behavioral health, dementia, and care planning
• Knowledge of assessments, screenings, and care planning for mental health disorders
• Ability to engage patients in a therapeutic relationship when appropriate
• Ability to work independently with excellent time-management and organizational skills
• Ability to maintain professional relationships with patients and other members of the care team
• Ability to communicate effectively and professionally, both verbally and in writing, with diverse populations
• Intermediate-level computer proficiency with email, fax, word processing, spreadsheets, and databases
• Excellent customer service skills
• Demonstrated ability to read, write, speak, and understand the English language
• Must have received or be willing to receive COVID-19 vaccination by date of hire. Accommodations for disability- and religious-based reasons will be considered.

Bluestone Benefits:

• Health Insurance
• Dental Insurance
• Vision Materials Insurance
• Company paid Life Insurance
• Company paid Short and Long-term Disability
• Health Savings Account (HSA)
• Flexible Spending Account (FSA) 
• Retirement plan with 4% matching contributions
• Nine paid (non-working) holidays
• Three weeks (15 Days) Paid Time Off (PTO)
• Mileage reimbursement program for field employees 
• Company sponsored cell phone, laptop
• Regular business hours