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Technical Support Associate
Bluerigger LLC Redmond, WA
$22-25 (estimate)
Part Time | Retail 0 Months Ago
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Bluerigger LLC is Hiring a Technical Support Associate Near Redmond, WA

Entry Level (Part-Time) Tech Support Associate

Love electronics? BlueRigger LLC operates multiple consumer electronics brands that are sold all over the world. We design and sell Bluetooth products, HDMI switches, cables, computer peripherals and other consumer electronics accessories.

Seeking an individual who is good with computers and A/V equipment to help customers use HDMI switches, cables, converters, and PC adapters. Work in a fun, dynamic, and supportive environment.

Daily Responsibilities:

  • Phone, chat, and email support of consumer electronics and cables.
  • Pick up, test, and log returned products.
  • Ship replacements and purchases using online tools, or from office inventory.
  • Maintains orderly organization of products in storage

Weekly or Occasional Responsibilities

  • Firmware flashing, and other rework like repackaging, adding accessories, etc
  • Packing, documenting and shipping defective units for repair
  • Handles responsible disposal of end of life product
  • Break down boxes, and dispose of trash/recycling into their proper dumpsters

Basic Requirements:

  • Some knowledge of, and interest in, consumer electronics and A/V equipment.
  • Computer skills - Basic use of Excel/Google Sheets, Google Docs
  • Exceptional written and verbal communication skills
  • High School diploma or equivalent
  • Adaptable and self-motivated
  • Able to lift 30-40 pounds

Nice to Have:

  • Technical support experience
  • Android configuration and troubleshooting skills

Hours: 10-15 per week

Job Type: Part-time

Pay: $22.00 - $25.00 per hour

Benefits:

  • Flexible schedule

Schedule:

  • Choose your own hours
  • No weekends

Work Location: One location

Job Summary

JOB TYPE

Part Time

INDUSTRY

Retail

SALARY

$22-25 (estimate)

POST DATE

03/27/2023

EXPIRATION DATE

01/08/2024

WEBSITE

bluerigger.com

HEADQUARTERS

REDMOND, WA

SIZE

100 - 200

TYPE

Private

CEO

SHARAD MITTAL

REVENUE

$10M - $50M

INDUSTRY

Retail

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About Bluerigger LLC

BlueRigger offers video, audio and data cable products.

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