Overview

BlueHalo is looking for the right candidate to join our team and provide early-mid career level system administration support to two of our customers at KAFB. Both customers and their programs support the research and development to cutting edge solutions in direct support of space capabilities. This is an onsite, customer facing position in Albuquerque New Mexico. With support of senior IT staff, this position provides daily support and maintenance of Windows/Linux servers, workstations, networking equipment and VMWare VSphere. A typical day can include addressing user issues, account management, system upgrades/patching and providing guidance related to future enhancements to the systems. It is expected that this person will eventually assume a senior system administration role for the environments and server as the primary point of contact for all technical matters. The user population of these systems includes researchers, scientists, and general users.

Responsibilities

The ideal candidate for this position is someone with a strong background in customer-facing technical support who is looking to expand their skillset and make the jump to the level of their career. This person will be comfortable addressing time sensitive issues for which they may not have an immediate answer but now how to research and respond with a solution. 

Responsibilities

• As part of the team, with limited supervision, you will be responsible for providing technical and system administration support to two closed-enclaves and all their infrastructure, users and services
• Monitor infrastructure and systems to proactively alert of pending issues before service interruption
• Troubleshoot hardware and software issues in-person with end users
• Implement best practices, tailored to comply with the systems’ network and security posture
• Execute and maintain configuration management
• Ensure compliance with all applicable policies
• Prepare and maintain documentation for systems, user guidance, policy, and practices
• Assume primary ownership of technical support of enclaves within six months
• Availability to provide onsite coverage Monday through Friday during normal working hours
• Experienced with Windows and Linux operating systems
• Working knowledge of virtualization (VSphere), creation, migration, and backup of virtual machines
• Working knowledge of networking concepts and network equipment
• Ability to automate system administration tasks with scripts (Bash, Python)

Qualifications

• U.S. Citizen
• Current SECRET clearance or higher
• Bachelor’s degree in Computer Science or a related field or equivalent experience
• At least 2 years of experience with network administration, Windows, MacOS, or Linux administration and scripting ability to automate tasks
• Proven ability to design solutions with proactive monitoring/alerting for potential issues before they disrupt service to users

Leading the Transformation

The BlueHalo Effect It speaks to who we are as a company, a global protective ring that shields everything we most want to safeguard, an unbroken line that ensures our customers retain the advantage in any battlespace, from high above the Earth to deep in cyberspace. It’s who we are, a halo, a protector, the light of inspired engineering keeping our Nation safe. Our vision is a world where national security is certain because technical superiority is assured. Join us and become a vital element of The BlueHalo Effect! EEO Statement BlueHalo is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions. If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of the employment process, please send an email to Recruiting@bluehalo.com. Please indicate the specifics of the assistance needed. This option is reserved only for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries.