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Bluegrass Veterinary Hospital
Riddleton, TN | Part Time | Full Time
$45k-60k (estimate)
2 Months Ago
Client Service Representative
$45k-60k (estimate)
Part Time | Full Time 2 Months Ago
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Bluegrass Veterinary Hospital is Hiring a Client Service Representative Near Riddleton, TN

Veterinary Client Service Representative: Full-Time Position

We are searching for an friendly and empathetic Veterinary Client Service Representative, who loves people and pets to join our team for Bluegrass Veterinary Hospital opening soon in Gallatin, Tn.

The Veterinary Client Service Representatives primary duty is interacting with clients and coordinating communication between doctors, technicians/assistants and the clients. An outstanding Veterinary Client Service Representative will provide comfort to humans and animal clients and serve as an ambassador creating and maintaining goodwill for the hospital.

A Client Service Representative must possess good critical thinking and problem solving skills, compassion, a positive attitude, follow-through and excellent communication and teamwork skills. Punctuality is expected.

Essential duties and responsibilities:

  • Provide top-notch customer service.
  • Ensure that clients and pets feel welcome and comfortable.
  • Being attentive to client and pet needs.
  • Identify and work compassionately with clients in various emotional states.
  • Answer and triage phone calls from clients.
  • Schedule appointments and procedures.
  • Check-in clients, assist clients with paperwork.
  • Monitor client flow from check-in to discharge.
  • Monitor schedule and flow
  • Client call backs.
  • Understand and use excellent telephone etiquette.
  • Managing record requests between other hospitals and specialty practices.
  • Assist in cleaning
  • Process payment transactions.
  • Maintain proper documentation in medical records.
  • Relay appropriate information to/from clients to doctors and/or management.
  • Computer skills: Able to use Windows based computer systems, email, web search and other skills needed to effectively use the practice management software.
  • Experience with AviMark practice management software is a plus

Qualifications:

  • High School Diploma or G.E.D.
  • At least 1 year of customer service experience, preferably within a healthcare setting.
  • Must be able to safely lift 30 pounds.

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

  • Employee discount
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Gallatin, TN 37066: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location

Job Summary

JOB TYPE

Part Time | Full Time

SALARY

$45k-60k (estimate)

POST DATE

01/27/2023

EXPIRATION DATE

02/24/2023

WEBSITE

bluegrassveterinaryhospital.com

HEADQUARTERS

Ogden, UT

SIZE

<25

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Bluegrass Veterinary Hospital
Full Time
$29k-40k (estimate)
1 Month Ago

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

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Promoting and maintain positive customer relations utilizing service excellence techniques.

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Client service representatives are responsible for taking care of users who have a hard time with some business element.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Have an understanding and reception to clients' needs and give proactive customer support.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

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Step 3: View the best colleges and universities for Client Service Representative.

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