As a Valet Parking Driver, your primary responsibility is to assist and retrieving guests vehicles. Also responsible for welcoming guests, give a fond farewell, assisting with guests luggage, providing directions and any other guest related assistance.

Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any security or safety problems. Able to effectively re-route traffic to alternate parking levels or locations when the parking facility reaches maximum capacity and keep informed supervisors and other teams.

CANDIDATE PROFILE

Experience

• High School Diploma is preferred, one-year hotel food service experience with general knowledge of full service, table-side service and standards.

• Valid drivers license and clean driving record.

• Must be able to speak, read and write Standard English.

• Must be able to stand during entire shift.

• Must have professional appearance and attitude at all times.

• Available to work flexible Full-Time hours including weekends, holidays, and special events.

JOB ESSENTIALS

• Open hotel main doors and assist guests/visitors entering and leaving the property.

• Assist guests with opening/closing vehicle doors.

• Welcome guests and visitors with appropriate greetings of the day.

• Acknowledge and greet guests within 25 to 30 seconds and provide professional, fast and friendly service.

• Able to communicate parking procedures to guests/visitors.

• Tag guest vehicle keys with date & time, registration number, make/model, room number or contact number of the guest.

• Provide correct counter token or receipt of valet parking to the guest.

• Verify guests token or receipt with the one attached to the key before handing over keys or vehicle to the guest.

• Able to effectively park and retrieve guests cars without causing damage to the vehicle.

• Ability to drive and operate manual and automatic transmission vehicles.

• Able to provide guests with information regarding property facilities, amenities, services, hours of operation.

• Able to provide guests with direction and local areas of interest and activities.

• Give fond farewell to all guests who are departing as per hotel standard.

• Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses.

• Ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic.

• Ensure all guest's valet experience are memorable, unique and as per the hotel's standards.

• Responsible to maintain the security of vehicles, belongings kept inside the car and vehicle keys.

• Responsible to follow up with guests to ensure their requests or problems have been met to their satisfaction.

• Responsible for opening and closing parking area or facility.

• Document and report all vehicle incidents like damages, accidents, theft, missing articles etc..

• Report accidents, injuries, and unsafe work conditions to the supervisor or manager.

• Monitor and maintain safety, security, and cleanliness of parking areas, portico and behind the valet stand.

• Responsible to report any security or safety problems, safety hazards and potential security problems to the supervisors.

• Re-route traffic when parking facility reaches maximum capacity and ensure staff is informed.

• Perform any other job-related duties as assigned

Other

• Knowledgeable of hotel facilities, the hotel area and services to assist guests as appropriate.

• Ability to prioritize, organize and follow up

• Ability to effectively deal with internal and external customers with tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

• Physical Demands

• While performing the duties of this position, the job regularly requires one to Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds. Carry a banquet serving tray, filled to capacity, overhead/on shoulder; Stand or walk for an entire work shift

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

***Blue Sky Hospitality Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.**