(The below describes what the employer wants in a candidate)Customer relationship management CRM software (Hard Skill)Memorization (Hard Skill)Reading Comprehension (Hard Skill)Critical Thinking (Hard Skill)Writing (Hard Skill)Data base query software (Hard Skill)Speaking (Soft Skill)Active Listening (Soft Skill)Persuasion (Soft Skill)Social Perceptiveness (Soft Skill)Cooperation (Soft Skill)Dependability (Soft Skill)RealisticInvestigativeArtisticSocialEnterprisingConventionalOpennessConscientiousnessExtraversionAgreeablenessEmotional Stability