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Customer Service Representative

Greenvale, NY | Part Time
20 Days Ago

Job Description

Customer Service Representative

Blue Ocean Wealth Solutions, LLC is looking to hire a Part-Time Bilingual Spanish speaking Customer Service Representative for our rapidly growing Benefits Consulting Team.  The position is located in Western Nassau County in the Village of East Hills, Long Island.

 We are a family orientated Financial Services Firm that is passionate about changing the lives of those around us while educating our Corporate and Business Owner clients on the importance of Group Whole Life Insurance as a benefit to their employees. The culture is one of mutual respect, teamwork and collaboration.  Blue Ocean Wealth Solutions, LLC is a 2022 Top Workplace 5 years Running! 

 

 

Job Responsibilities:

 

     ·       The Customer Service Representative is tasked with following a “Red Carpet” client experience

·       Handle incoming and outgoing calls with a friendly voice and positive attitude

·       Keep up-to-date weekly reports using Excel capturing billing cycles and other information

·       Solve client issues and questions in a quick and efficient timeframe

·       Send out emails and letters to clients and create a system for follow-up

·       Other projects as needed

 

Skills Required:

 

·       Experience in multi-tasking in a fast-paced environment

·       Proficient in Microsoft office- Word, Excel & Outlook

·       Strong written and verbal communication skills

·       Team player with a strong work ethic and positive attitude

·       Prefer 1 year of Customer Service experience

·       Bi-lingual Spanish & English is Mandatory

 

Part-Time position: (30 Hours weekly) to start, with the possibility of going full-time

 

Salary: Between $20 - $25 an hour depending on experience

 

 

 

 

 

Blue Ocean Wealth Solutions, LLC is an Equal Opportunity Employer

 

Skills for Customer Service Representative

The job skills required for Customer Service Representative include Customer Service, Billing, Microsoft Office, Life insurance, Verbal Communication,and Work ethic etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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Career Path for Customer Service Representative

The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.