Blue Bottle Coffee is a passionate and growing team of hundreds around the world, united by the simple purpose of connecting the world to delicious coffee. We roast on three coasts, make delicious drinks, clean up after ourselves, bake cookies, get change at the bank, and say please and thank you. We’re an impossibly eclectic group of coffee experts, artists, writers, sensory scientists, bakers, designers, and all-around dreamers, who also happen to be some of the most hard working and talented in the business. Join us.

About the job:

Blue Bottle is writing a new chapter to the story and traditions of coffee, food and hospitality, and the People team is helping us build the company and culture to do it. Blue Bottlers love our company, products, and mission - a great foundation from which to make Blue Bottle the place to start and pursue a career in world-class hospitality and delicious food & beverage. Our People Partners will help our leaders and employees in our facilities (Cafes and Production) across the United States, do their best work through supporting a variety of processes and programs related to every aspect of the employee experience. We are building the next great company that everyone wants to work for, and this role is critical to pursuing that mission as we grow.

You will:

• Act as the first point of contact the People team for employees and leaders
• Support our leaders in decision-making and solving thorny employee problems and situations; doing right both by the company and the people
• Support knowledge of market trends and partner with recruiting to implement hiring strategies that attract and retain top talent
• Deliver appropriate coaching and developmental feedback to our leaders and team members
• Find ways to make every aspect of the employee lifecycle a delightful and hospitable experience, from onboarding to offboarding and everything in between
• Contribute to the development of People programs and processes such as succession planning, learning and development, recognition programs, etc.
• Evaluate and recommend best practices in the application of HR processes, systems and policies
• Maintain regulatory and compliance practices in areas of support
• Advise and support managers on specific company policy and procedure questions
• Facilitate foundational HR trainings and 1:1 coaching where appropriate
• Establish regular connection points with leaders and teams; remains visible and open
• Partner, investigate and resolve employee relations matters and investigations including workplace conflicts or allegations of policy and/or legal violations; work to ensure issues are properly identified, reported, investigated and resolved
• Draft, review, and update Employee Relations and People related communications
• Protect and maintain confidences with discretion, judgment, and professionalism

• Able to combine great people intuition, business judgment and discretion in your decision-making
• A deeply empathetic listener who people naturally trust and seek out for help or another perspective
• Someone who inherently believes in the potential within people, but also recognizes problems and doesn’t shy away from ‘tough love’ messages to help them grow and succeed
• Collaborative and build trust-based relationships with executives, leaders and employees
• A clear and effective communicator in both conversation and written word
• Adept at recommendations to effectively resolve problems or issues; using judgment that is consistent with Blue Bottle culture as well as standards, practices, and/or employment law
• Highly organized and detail-oriented, able to prioritize while not letting anything drop
• Comfortable with ambiguity, rapidly changing environments, and building from scratch

• 5 years experience as an HR generalist or Business Partner, ideally in consumer retail, food/beverage and/or production facilities
• Strong grasp of US and state-specific risk, safety, labor/employment law and practices, especially related to non-exempt workforce
• Broad familiarity with general HR disciplines and best practices (i.e., recruiting, training, compensation/benefits, OD) and ability to apply practices with judgment to state specific situations
• Specific experience with employee relations and navigating difficult situations and conversations
• Superb judgment and integrity, including excellent decision making skills and a bias to action
• Last but not least, a deep love for great coffee, food, and exceptional customer experience

• The following is a list of the physical activity, requirements, and environmental factors related to this role. Blue Bottle is committed to partnering with all candidates and employees to ensure reasonable accommodations are made to meet the following:
• Expressing or exchanging ideas by means of the spoken word; 
• Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication. 
• Making substantial movements (motions) of the wrists, hands, and/or fingers.
• Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and written documentation
• Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Occasionally walking, climbing stairs, and standing occur in this role. 
• Environment: this role is protected within a building, but may be exposed to mild changes in temperature with heating or air conditioning.

• This role requires travel up to 25%. Additional walking, stooping, sitting, and mobility may be required. Exposure to outside environmental elements may be experienced due to travel through airports, airplanes, and in between facilities

• Health, dental, and vision coverage for eligible employees starting on your first day
• 401(k) plan
• Paid time off
• Free drinks at any of our cafes and a complimentary bag of beans to take home each week
• Discounts on any Blue Bottle food items and merchandise
• This position has a minimum salary of $100,000. This salary is a good faith estimate for this position. The final salary offer will be determined after reviewing relevant factors, which include a candidate's qualifications and experience, where appropriate.

At Blue Bottle Coffee, you’ll be a vital part of our guests’ experience and a crucial link in delivering the most delicious coffee we can find to every person who walks through our doors, be it in person or online. If you’re ready to bring beautiful and thoughtfully rendered experiences to life, please apply and join us.

Blue Bottle is an Equal Opportunity Employer. We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job’s requirements, our business’s needs, and an applicant’s qualifications. We do not tolerate discrimination or harassment of any kind—in the hiring process or in the workplace.

We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. 

We may refuse to hire relatives of present employees if doing so could result in actual or potential problems in supervision, security, safety, or morale, or if doing so could create conflicts of interest.

We will consider for employment qualified applicants with arrest and conviction records.

We participate in E-Verify. We will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed the Form I-9.

Blue Bottle requires that all of its team members are fully vaccinated (i.e., at least 14 days after the final dose of a Covid-19 vaccine) by the start of their first day of work, unless they qualify for an accommodation/exemption for medical, disability, or religious reasons.