Overview

Blommer has been providing delicious, high quality chocolate and cocoa products to customers since 1939. Built as a family business, we are continuing to grow and are looking for motivated and reliable associates to help in our mission of Bringing Chocolate to Life!

Job Title: Quality Manager

Reports to: General Manager

JOB SUMMARY:

Ensure the facility produces safe products that meet customer specifications. Responsible for daily quality and food safety operations, directing and supervising laboratory technicians involved in inspection and quality control procedures with regard to purchased raw material, in-process testing/analysis, stabilization of batches and finished product to assure that quality control standards are achieved.

Responsibilities

• Ensure accurate information and testing equipment for the facility
• Ensure laboratory technicians meet production needs, maintaining proper flow of product and raw materials.
• Verify in-process and finished product samples are pulled, prepared and sent to external laboratory for analysis
• Notify production immediately if product is out of specification; work closely with production to resolve issues and identify acceptable use of product
• Perform internal audits in conformance with HACCP and other quality procedures and customer requirements.
• Conduct quarterly internal inspections to validate compliance in operations, storage and manufacturing of quality procedures and policies.
• Accompany external auditors onsite inspections of assigned location.
• Ensure all required products are included in scheduled sensory tasting sessions.
• Update training and testing methods as necessary, ensure operators are effectively trained and documentation is properly retained.
• Effectively communicate technical quality information that allows the customer to take appropriate actions
• Validate customer complaints, concerns or issues; coordinate with Quality Assurance, production, R&D, customer service, sales to evaluate and determine appropriate course of action.
• Support Quality Assurance in the effective response to customer complains; as requested work with customers to provide a satisfactory correct action
• Ongoing development of Quality Control Staff to meet the current and future needs of the organization

Qualifications

• Bachelor of Science in Food Science or related field
• Five years supervisory experience in food manufacturing or laboratory environment.
• HACCP and GFSI audit experience preferred.
• Proficient in current computer software – Microsoft Office, familiarity with warehouse and laboratory management system, and ERP-like systems.

Blommer Chocolate Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.