Bruceton Farm Service, Inc. is Hiring a Desktop/Field Support Tech Near Morgantown, WV
Job Description The desktop/field support tech will provide help via calls by phone, email, remote login and in person to our remote location end users. The perfect candidate must be proficient with computer hardware, software and Windows 10 OS. The person must be comfortable installing and configuring an OS, software and hardware including Windows 10, Microsoft Office, printers, surveillance systems and preconfigured routers, switches and firewalls. A good understanding of how VLANs and Port Forwarding work is required. The desktop/field support tech must be personable and comfortable working closely with people. They need to have the ability to answer questions from end users and have timely follow up. Since the position requires traveling with in 2h radius of our Headquarters in Morgantown WV will provide a company vehicle and gas card.
Excellent skills working with Windows 10, Microsoft Office 2016 Android
Excellent skills troubleshooting Desktop Hardware and Peripherals
Understanding of how Surveillance systems work
Working knowledge of LANs, VLANs, WANs
Working knowledge of a range of diagnostic utilities
Exceptional written and oral communication skills
Demonstrated ability with trouble shooting and problem solving skills
Willing to work in an on-call capacity to address and respond to critical issues as they arise
Good analytical thinker
Pays attention to detail
Experience working with a variety of personalities and with various computer experience