1 Automotive Service Advisor Job in IA, IA
Black's Tire Company Tire Pros is Hiring an Automotive Service Advisor Near IA, IA
- Promptly meets and greets customers
- Determines the nature of customer problems; May make road test or visually inspect the vehicle
- Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
- Obtains customer approval for service before delivering order to service personnel
- Reviews completed repairs or services performed with customers and collects payment
- Maintains cleanliness of showroom and re-stocks display as needed
- Performs daily cash/sales procedures at close of business day
- Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations
- High School graduate or comparable vocational training
- Knowledge of computerized sales and marketing software
- Knowledge of auto/truck tire, lubrication and maintenance issues
- Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
- Preferred Experience:
- 2 years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
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- 3 years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.
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- Experience as a vehicle mechanic or lubrication technician
- Excellent Training and Development
- Competitive Compensation
- Friendly Work Environment
- Top Tier Benefits
Job Summary
Full Time
$48k-62k (estimate)
03/13/2023
05/10/2024
The following is the career advancement route for Automotive Service Advisor positions, which can be used as a reference in future career path planning. As an Automotive Service Advisor, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive Service Advisor. You can explore the career advancement for an Automotive Service Advisor below and select your interested title to get hiring information.
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