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Biscuits & Bath Companies is Hiring a Manager Near New York, NY
Job Details
Job Location
Greenwich Village - New York, NY
Position Type
Full Time
Education Level
2 Year Degree
Salary Range
$60,000.00 Salary
Description
You will assist in leading the process of 1) building a complete and competent team; 2) developing meaningful needs-based relationship with clients; and 3) delivering operational excellence to all clients.
Responsibilities:
Qualifications
Job Location
Greenwich Village - New York, NY
Position Type
Full Time
Education Level
2 Year Degree
Salary Range
$60,000.00 Salary
Description
You will assist in leading the process of 1) building a complete and competent team; 2) developing meaningful needs-based relationship with clients; and 3) delivering operational excellence to all clients.
Responsibilities:
- Team Building
- Recruiting, training, and developing associates
- Workforce planning regarding skill development and cross training
- Managing associate performance for the long term
- Building a winning culture consistent with company values
- Client Relationship Development
- Understanding clients wants and needs and delivering services that meet those needs
- Ensuring that we are making responsible promises to clients
- Addressing and problem-solving client concerns in real time
- Promoting and marketing the business and additional services to clients
- Operational Excellence
- Ensuring that we are keeping all of our promises to clients
- Ensuring all services exceed client expectations
- Maintaining the facility and equipment in working order
- Ensuring compliance with governing laws and regulations
- Revenue
- Number of Strategic Clients
- Net Promoter Score
Qualifications
- Bachelor's degree or equivalent combination of training and experience
- Five years management experience
- A passion for service and love of dogs
- A high level of self-awareness and willingness to change
- A demonstrated ability to work effectively as part of a team
- Excellent verbal and written communications skills
- The ability to plan at least six months in advance
- An ability to multi-task
- High level of attention to detail
- Proficiency in Microsoft Office Suite and Internet savvy
Job Summary
JOB TYPE
Full Time
SALARY
$94k-125k (estimate)
POST DATE
04/10/2024
EXPIRATION DATE
04/29/2024
WEBSITE
www.biscuitsandbath.com
HEADQUARTERS
New York City, New York
SIZE
200 - 500
CEO
James Hagen
REVENUE
$50M - $200M
INDUSTRY
Consumer Services
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About Biscuits & Bath Companies
At Biscuits & Bath our Mission is to work with our clients to positively impact the quality of life for each dog that we serve. We have been the leader and innovator in our industry for over 22 years by being relentless about continually raising the standard of excellence for dog care and client service.
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