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Dispatcher
Bill Howe Plumbing San Diego, CA
$40k-54k (estimate)
Full Time 6 Months Ago
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Bill Howe Plumbing is Hiring a Dispatcher Near San Diego, CA

Position: Dispatcher

Bill Howe Plumbing, Heating & Air, Restoration & Flood Services

9210 Sky Park Ct, San Diego, CA 92123

Our Opportunity:

Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating, and air conditioning, restoration and flood, reconstruction, and lining services. As part of our Bill Howe team, you'll work within a fun and supportive culture where your voice matters. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families, the Bill HOWE Way.

Core Values:

Heart- Fiercely committed to the needs of our employees, communities, and customers

Opportunity- Building fulfilling career paths, promoting from within, and offering training and educational opportunities

World-Class- Aiming to be the BEST at what we do

Ethical- Striving to be transparent, fair, and ethical

Pay & Benefits:

  • Hourly pay 20-26/hour
  • Full medical, dental, vision, life insurance plans, and employee assistance programs
  • 401k with company matching
  • Sick time: 40 hours front-loaded when you reach 90 days
  • Paid time off: floating holidays & vacation starts accruing after 90 days

Responsibilities:

  • Schedule and coordinate all service calls as they are received
  • Dispatch and Debrief service technicians after completion of each call when needed
  • Organize dispatch board/technicians' schedule
  • Follow up on all pending and recommended work with customers utilizing the pending work log
  • Prepare paperwork by collecting day sheets and sorting by day and technician
  • Match day sheets and work orders to technicians' schedules/run credit cards as needed from paperwork
  • Calculate reporting information for arrival times
  • Write estimates, get manager approval, and email estimates to customers
  • Handle changes in policies

Qualifications:

  • 3 or more years of experience as a Dispatcher
  • Service Titan experience
  • Bilingual preferred

Physical Requirements:

  • Must be able to lift, push, pull, and/or move up to 25 pounds.
  • Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs.
  • Operate standard office equipment (computers, phones, copier, fax machine or scanner).

Environmental Conditions:

  • Climate-controlled Office setting.

Bill Howe Plumbing, Heating & Air, Restoration & Flood is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please view the Equal Employment Opportunity Posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 245-5469.

Job Summary

JOB TYPE

Full Time

SALARY

$40k-54k (estimate)

POST DATE

09/08/2022

EXPIRATION DATE

03/12/2024

WEBSITE

askhow.com

HEADQUARTERS

San Diego, CA

SIZE

<25

Show more

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The job skills required for Dispatcher include Customer Service, Scheduling, Communicates Effectively, Plumbing, Call Center, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.

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If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Dispatcher job description and responsibilities

Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie

02/07/2022: Vincennes, IN

Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.

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A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.

02/03/2022: Oklahoma City, OK

A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.

02/02/2022: Las Cruces, NM

A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.

12/12/2021: Pittsburgh, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Dispatcher jobs

Getting training and certification as a truck dispatcher.

01/02/2022: Evansville, IN

Communicate with all parties before & during the job and getting feedback and updates.

12/25/2021: Eugene, OR

Complete a City employment application.

01/04/2022: Manchester, NH

Dispatchers should use an understanding tone and approach when communicating with callers.

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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.

03/06/2022: Tucson, AZ

Step 3: View the best colleges and universities for Dispatcher.

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