Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! Hands on installation, support, configuration and maintenance of Bill Gosling’s network and security equipment (hardware and software). Create and assist with the maintenance of Business Management System and Business Continuity Management Manual including: Request for Change, Incident, Problem and Risk Identification process per Bill Gosling’s ISO 9001/27001 processes related to networking and security infrastructure. Ensure information is accurate and complete and provide clarification as requested. Execute changes upon approval. Manage the securitization of LAN, WAN, routers/switches, internal/external connectivity, Firewalls, VPN, VOIP, wireless and related network/security technologies as required. Creation and maintenance of internal and external information security documentation such as client/vendor/internal audits. Participation in Disaster Recovery / Business Continuity / Cyber Response planning and testing. Contribute to operational and support best practices and standard process development through secure practices. Ensure network and security infrastructure and related procedures support business requirements. Collaborate with, support, and provide coverage for other roles within the IT department as needed. Perform other duties as assigned by management and/or supervisor. Deal with clients in a professional and appropriate manner, in accordance with Bill Gosling Outsourcing’s “Promise of Performance” and “The Gosling Theory” and all Company Policies On-call and after-hours work required Ability to travel to/from branch offices if required Highly available and reliable in times of emergency changes and/or support Contact person for Network / Information Security related matters Participation in weekly Change Advisory Board (CAB), Control Self-Assessment (CSA) Board and Information Security and Risk meetings Logging of RFCs, Incidents, Problems and Risks per Bill Gosling’s ISO 27001 and PCI DSS standard processes. Function as an internal consulting resource on network, information security issues and/or coordinate information security efforts with the internal Control Self-Assessment (CSA) team or other business functions Conduct/complete information security risk assessment programs including internal, vendor and client assessments Provide, coordinate and/or assist with network and information security awareness, Incident response and change management, Business continuity & disaster recovery programs and serve as the information security contact for all internal/external users/clients/vendors/contractors Ensure the secure operation of the organization’s computer systems, servers, and network connections. Audit network and user activity in addition to assisting with the maintenance of the Branch Test/Task Schedule. Perform internal/external vulnerability scanning, reporting and remediation Determine network and security needs, develop, and implement solutions. Identification of non-conforming processes, security or services Report access privileges inappropriate to job duties to the MC and/or VP for correction Internal consulting related to understanding of ISO 9001/27001(Security) standard Understanding of PCIDSS and requirements related to certification at Bill Gosling Outsourcing Champion company core values and other company programs Other duties as assigned Education High School Diploma Post-secondary studies in Information Security field would be preferred Experience Minimum two years of work experience in IT and/or Information Security Knowledge of computer networks, information systems, infrastructure and applications Ability to troubleshoot, configured and deploy information systems from a security perspective considered an asset Certificates, Licenses, & Registration: CISSP Certified, or be able to pass the CISSP Official Exam within time allotted, or country specific equivalent Cisco CCNA certified in R&S and/or in Security, or be able to pass the Exam(s) within time allotted, or country specific equivalent Reports to: Head of Risk