Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. With over 60 years in the call centre industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business. We provide career opportunities in Customer Service & Collections, with various shifts and full time hours in our state-of-the-art call centre. We strive to create a fun, diverse, and engaging workplace which promotes both personal and professional growth. We are currently hiring for a HR Generalist to add to our team. WHAT YOU WILL DO: The HR Generalist will run the daily functions of the Human Resource (HR) department including employee relations, terminating, and enforcing company policies and practices. They will use Human Resources Information Systems to ensure all employee records are up-to-date and confidential and also act as the main point of contact for employees’ queries on HR-related topics. Assist with the development, coordination and administration of various company programs to including policies/procedures/practices Assist with addressing health and safety concerns and implementation of policy in ensuring the company complies with local provisions and reporting requirements Ensure all relevant personnel information is recorded and up to date in the HRIS system and all other applicable systems Ensure that all applicable employees receive necessary employment requirements as per company policy Provide orientation training to new employees as required Facilitates and provides guidance and recommendations in employee and labor relations meeting/administrative investigation and hearings. Provides ongoing HR consultation and support to business units, as required Partner with management to ensure the company and our employees understand our policies and country-specific guidelines. Review, revise and update policies regularly to ensure alignment with global and local processes. Facilitate employee engagement initiatives. ABOUT YOU: Minimum 2 years of experience in Human Resources from Canada or United States You have a College Diploma or University Degree, courses in Human Resources You demonstrate teamwork, open communication and the ability to give and receive constructive feedback. You demonstrate job knowledge through understanding of the fundamental skills and procedures. You are never satisfied and demonstrate a winning attitude striving for success and productivity You take initiative to share or apply best practices in order to improve personal performance and customer experience. You are fun and energetic and are engaged at all levels WHY WORK WITH US Ongoing training / personal development Games room, lunch room and on-site gym Casual Dress Code Amazing work culture where you can learn and grow WHERE ARE WE 16635 Yonge St., Unit 26 (at Mulock) Newmarket, Ontario L3X 1V6 CHECK US OUT FOR YOURSELF Twitter & Instagram: @bgocareers Facebook & Linked: @BillGoslingOutsourcing Website – https://www.billgosling.com/careers Apply now or reach one of our Branch Recruiters at 1-888-372-5708 or by emailing us at careers@billgosling.com