Introduction:

At Bigge, we are elevating America with over 1,500 cranes in our nationwide crane rental fleet. Our Mission is clear; we buy, rent, maintain, and sell cranes throughout the United States. Since 1916, we have been building America’s most meaningful landmarks and created one of the highest-performing equipment companies in the world.

Why Work for Bigge? Because we are the BEST in the industry! We have the best people and equipment, an incredible culture, great benefits, and competitive pay.

By leveraging our leadership position in the industry and innovative technology platform, we are forging new ground in safety, rental fleet growth, and employee enrichment – and we want you to be a part of that.

Summary/Objective:

The Parts Sales Representative position will be responsible for facilitating customer needs, generating revenue, and accurately being able to locate and price crane parts as needed. Prepare quotes for customers, offer-up suggestions, and determine the availability of the parts requested. Communicate effectively and follow directions. Documentation and sales tracking spreadsheets will be utilized in this role.

Responsibilities:

• Assist customers with required parts, offer specials, and ensure that the customer is exposed to the full product line.
• Provide exceptional customer service and have a strong understanding of the crane types, models, and parts to better assist customers.
• Determine availability of purchases in stock, pull stock, and submit an emergency order if parts requested by the customer are not available.
• Participate in maintaining the Lost Sale Tracking program.
• Document, notate, and track sales orders as well as inventory in stock.
• Prepare quotes according to Bigge standards to ensure profitability is being met.
• Verify “will call” and “back order” files weekly and return them to vendors.
• Identify items to keep in stock.
• Solicit assigned accounts by phone and e-mail.
• Utilize Microsoft D365 to determine fast-moving items and slow-moving inventory items.
• Answer calls and reach out to customers on daily basis by phone, text, and email.
• Set up orders for daily shipment, delivery, and pick-up.

Qualifications:

• Previous crane industry knowledge preferred, including machines in our fleet such as Tadano, Kobelco, Manitowoc, Terex, Broderson, Cherry Pickers, RT, AT, Crawler, and Tower Cranes.
• Previous experience with crane/heavy equipment part sales preferred.
• Must be detail-oriented and have a high degree of organizational skills.
• Prior sales knowledge and ability to prepare quotes.
• Must know how to use online parts catalogs/manuals and navigate to find parts breakdowns.
• Ability to problem solve and provide unique solutions for customers/projects.
• Strong ability to develop and maintain long-term, high-level working relationships with key customer accounts.
• Self-Starter “Go Getter”, with a can-do attitude.
• Effective communication and strong computer skills are required for this role.

Benefits:

• Competitive pay and a matching 401(k) plan
• Vacation, Company Holidays, and Sick Days
• Flexible spending accounts/Health Savings Account
• Reimbursement plan for the company Bring Your Own Device (BYOD) Policy

Bigge provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, military or veteran status.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.