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Service Manager
Big Brand Tire & Service Foothill Ranch, CA
Full Time 6 Months Ago
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Big Brand Tire & Service is Hiring a Service Manager Near Foothill Ranch, CA

We are looking for goal-oriented, friendly and energetic individual to join our team. Help Big Brand Tire to be recognized as the best one- stop tire and auto service provider, while you progress in your career through experience and continuous education in the automotive field.

Responsibilities: 

  • Provide excellent customer service to all customers while adhering to Big Brand Tire & Service customer service values. Recommend services that meet or exceed the manufacture’s recommendations and aligns with the customer’s needs. 
  • Manages the workflow of the shop to effectively meet customer requirements by serving as the conduit between the sales staff and assigning jobs to the shop technicians.
  • Trains service technicians and schedules other training as required.
  • Makes recommendations for hiring, firing and disciplining of service techs.
  • Ensures that company policies are being followed with regard to safety and established operating procedures. 

Requirements:

  • Extensive knowledge of auto repair and shop management skills, including scheduling, inventory purchasing, expense control and customer service. 
  • Valid Driver's license and DMV report with 2 points or less
  • Must be able to meet ADA requirements including standing for long periods of time and some lifting, up to 70 pounds. 
  • High school or equivalent

Benefits:

  • Hourly plus excellent commission 
  • Paid vacations 
  • 6 Paid holidays 
  • 401k with company match
  • Medical, Dental and Vision insurance plans

Big Brand Tire & Service is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, sex, national origin, age, religion, physical or mental disability or other class or category protected by federal, state or local laws.

1037

Job Summary

JOB TYPE

Full Time

POST DATE

09/22/2022

EXPIRATION DATE

12/12/2022

Big Brand Tire & Service
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$41k-56k (estimate)
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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

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