Account Manager – Commercial Lines

Candidates interested in this position should be able to provide a high level of customer service to commercial lines clients; develop and maintain relationships with clients and underwriters; assist producers in obtaining and retaining business.

Responsibilities:

• Service existing clients needs
• Review and process new and renewal policies
• Handle bond issues
• Provide first contact for new claim report; fax loss report to carrier
• Handle communication with clients and carriers by telephone, fax and email in a prompt, efficient, and polite manner
• Negotiate pricing and coverage with carrier companies
• Obtain renewal information for current carrier, assess underwriting issues, and collect data from insured

Qualifications:

• P&C License required
• CISR Designation preferred, 5 plus years experience is a plus
• Knowledge of insurance products and usage including rating procedures, coverage, and industry operations
• Able to multi task and prioritize with numerous interruptions
• Intermediate computer skills – knowledge of word processing, spreadsheets, and email required. Knowledge of Epic agency management system a plus.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
• Work from home

Contract type:

• Permanent

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote

Work Location: Hybrid remote in Grandville, MI 49418