Who is BGRS?

At BGRS, we move the people that move the world, enabling opportunities by connecting people and places.

We relocate people across the globe, supporting and guiding their journey by administering benefits on behalf of our clients. Synchronized with our clients for success, we transform mobility programs into a means of recruitment, development, and retention of talent. Our client partners include some of the largest global organizations, as well as mid-tier growth companies and government agencies. As a leading company in global talent mobility, we are committed to fostering an engaging, flexible, and inclusive environment that encourages growth and collaboration. We look forward to welcoming you to our team where you can experience what partnership and talent mobility can achieve.
Role OverviewAs a Systems Engineer, you will contribute to BGRS’ success by performing the tasks and duties to maintain a global system of servers and storage that host BGRS applications. The Systems Engineer will respond to support requests and incidents, troubleshoot to resolution and investigate root cause analysis. The Systems Engineer will recommend technical configurations and operations procedures to continually improve the performance of BGRS systems. The Systems Engineer will provide reports on the health of the server infrastructure, including security compliance and capacity management.

**In response to the COVID-19 pandemic all interviews are being conducted virtually.

If selected for an in-office position, you will work remotely while BGRS operates under mandatory telework.
What You'll Be Doing

• Configure, manage and support on-premise global virtualized by designing standard configurations, maintaining currency, updating inventory and configuration databases, and responding to requests and incidents 

• Configure and manage patch updates and software deployment packages 

• Configure and manage automated monitoring for infrastructure and business applications 

• Support the Security Team to remediate vulnerabilities including zero day threats as they occur 

• Work with other teams to implement business and infrastructure projects – server and storage architecture, resource provisioning, software installations, application troubleshooting etc. 

• Create and maintain documentation, including standards, network diagrams, drawings and deployment plans 

• Participate in the troubleshooting and resolution of system and application incidents and problems 

• Analyze root cause for server and application problems 

• Share 7x24x365 on-call responsibilities with other team members 

• Provide infrastructure metrics for team and executive reporting 

• Participate in infrastructure and application Disaster Recovery design, setup and testing exercises 

• Other duties may be assigned 

What You Bring to BGRS

• 10 years of progressive experience working in a mostly Windows Server environment 

• Ability to independently perform system support responsibilities for environment build and maintenance, on call support and change requests including outside of business hours 

• Good experience of Azure Cloud design and build (AD, OS, SQL, storage security and networking) and migration of application workload, certification is an asset 

• Good experience of MS Cloud applications – O365, OneDrive, Teams, D365 

• Expert knowledge of Windows server 2012 – 2019, Microsoft MCSE (Server Infrastructure) certification is an advantage 

• Expert knowledge of Microsoft Active Directory infrastructure – Azure connector, GPO management, OU structure management, RBAC, DFS, Storage Replica, multiple geographically dispersed domain controller management 

• Excellent knowledge of VMWare vCenter (6.5), certification is an advantage 

• Knowledge of Citrix XenApp 7.15, certification is an advantage 

• Demonstrated experience of storage management (Cloud, Netapp and EMC preferred) 

• Good experience with monitoring tools, patch updates and software deployment packages (Solarwinds preferred, but not essential). 

• Experience implementing and administering common TCP/IP-based services, including DNS, DHCP, HTTP, SSH, SMTP 

• Experience with enterprise security including multi-factor authentication, and antivirus, anti-malware and other threats 

• Knowledge of ITIL best practices 

• Experience of disaster recovery design, setup and testing exercises 

• Experience using incident management tools to document hardware and software defects and resolution 

• Excellent communication and interpersonal skills. 

• Ability to work with minimal to no supervision, and provide proactive updates to the leadership team. 

• Ability to foster a team environment through transparency and collaboration 

• Ability to multi-task in a dynamic working environment 

• You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation.

What BGRS Offers

• Competitive salary and incentive plans
• Workplace flexibility for a balanced work/life approach
• Comprehensive benefits packages and wellness program
• Generous company-paid vacation days and holiday time
• Challenging, collaborative, diverse corporate culture
• Ongoing opportunities for learning and career development

Follow BGRS   

Equal Employment Statement

BGRS’s global workforce welcomes and encourages growth, innovation, and sharing of perspectives and ideas. As an Equal Opportunity Employer, we embrace diversity and, as such; are dedicated to considering all qualified applicants without regard to race, color, gender, religion, national origin, disability, age, sexual orientation, marital status, pregnancy and parenting status, protected veteran status and any other characteristic protected by law. To learn about Diversity, Equity and Inclusion at BGRS, please visit our website. Employment may be subject to additional background checks, drug testing and fingerprint processing.Click to access required federal postings related to The Family and Medical Leave Act (FMLA,) The Equal Employment Opportunity (EEO,) and The Employee Polygraph Protection Act (EPPA.