About BeyondTrust

BeyondTrust is the worldwide leader in intelligent identity and access security, empowering organizations to protect identities, stop threats, and deliver dynamic access to empower and secure a work-from-anywhere world. Our integrated products and platform offer the industry's most advanced privileged access management (PAM) solution, enabling organizations to quickly shrink their attack surface across traditional, cloud and hybrid environments. 
Learn more at www.beyondtrust.com. 

What will I be doing?

• Responsible for the day-to-day availability, monitoring, maintenance, incident response and resolution of the BeyondTrust SaaS Cloud Service.
• Work closely with multiple teams and organizations to ensure the service’s health meets defined SLAs.
• Troubleshoot and perform the initial triage of failed processes and instances in large scale distributed systems
• Communicate effectively with stakeholders including team leads, managers, and directors.
• Provide thorough documentation for all work using strong written skills.
• Follow and implement risk and compliance policies and procedures.
• Actively contribute in a dynamic team to ensure continuous improvement of processes, policies, automation, and self.
• Continue to develop personally and professionally with internal and extra-curricular training.

 What experience is required? 

• Exposure to Cloud administration and automation.
• Strong background in technical support and services delivery process.
• Proven record of strong troubleshooting skills and technical abilities.
• Linux and Windows Server Systems experience.
• Work experience in OS and network related technologies.

What experience is nice to have?

• Experience operating and managing Azure or AWS cloud environments including VMs, load balancers, and storage buckets
• Working knowledge of BeyondTrust products is desirable
• Azure or AWS certifications
• Experience with scripting tools such including PowerShell, Azure CLI, Python, Javascript, or similar languages is a plus.

A Note on Covid-19

It’s paramount that you feel safe and secure throughout our hiring process and, if successful, as you onboard into the business. In response to the current Covid-19 pandemic, whilst the majority of our offices remain open, we are recommending that our employees work from home where possible. All of our interviews are taking place virtually over Microsoft Teams or Zoom and we are onboarding all-new global hires on a remote basis.

We understand that the world of work is evolving and we are a company that prides itself on our adaptability and ability to provide an inclusive and flexible environment that embraces all team members regardless of whether they are based in one of our offices or at home.

BeyondTrust is an EEO/AA/Disability/Vets Employer and an equal opportunity employer, offering a competitive salary with excellent benefits. We welcome all candidate applications who meet the minimum qualifications listed above.

What truly makes BeyondTrust special are the people – people who keep the culture strong and make working here exciting, rewarding, and ultimately fun!

Search @beyondtrust and #beyondtrustlife on Twitter and LinkedIn to find out more.