Kelaca is looking for a Hi-Fi Audio Sales and Tech Support Associate for our client partner in Cary, North Carolina. As a crucial member of their team, you'll provide expert guidance, technical support, and exceptional customer service to individuals passionate about high-fidelity audio technology. This full-time, in-person position offers a dynamic environment where your passion for audio excellence and music will thrive.

Key Responsibilities :

• Passion for Audio Excellence: Join a team dedicated to delivering the highest quality audio experiences.
• Passionate About Music: Embrace your love for music and its transformative power.
• Cutting-Edge Products: Stay at the forefront of audio technology with our diverse range of hi-fi audio equipment and accessories.
• Customer-Centric Approach: Deliver superior service and support, ensuring our customers have the best audio experience possible.
• Training and Development: Grow your expertise with access to ongoing training and resources.
• Collaborative Team: Work alongside like-minded individuals who share your passion for audio.
• Innovative Environment: Contribute your ideas to improve our services and products.
• Ownership or experience in the Hi-Fi Audio Market.
• Enthusiastic about music with technical knowledge and a passion for complex audio equipment.
• Enjoy sharing your passion for Audio Tech with others.
• Customer Engagement: Provide knowledgeable assistance to customers, recommending suitable hi-fi audio products.
• Sales and Product Knowledge: Stay updated on industry trends and effectively communicate the value of audio equipment options.
• Technical Support: Diagnose and resolve technical issues with hi-fi audio equipment, providing guidance on optimization.
• Tech Support Hotline: Offer remote technical support to customers, maintaining detailed records of interactions.
• Sales and Inventory Management: Assist in inventory management and accurately process sales transactions.
• Customer Service: Address inquiries and concerns promptly, ensuring customer satisfaction.
• Merchandising and Store Maintenance: Contribute to visual merchandising efforts and maintain a clean store environment.

Skills and Experience :

• High school diploma or equivalent; a related degree is advantageous.
• Passion and knowledge of hi-fi audio equipment and technology.
• Excellent communication and interpersonal skills.
• Sales experience preferred; technical proficiency required.
• Customer-focused attitude and ability to lift audio equipment.

NO THIRD PARTIES.

Job Type: Full-time

Hours of Work in Office: Monday-Friday; 8am-5pm

FLSA Exemption Status: Exempt

Apply to Kelaca today so we can schedule a conversation with you to further discuss this exciting opportunity.